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bobox00Flag for United States of America

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Unable to print Yahoo map directions or online restaurant menus

This is a Windows 7 laptop that is mostly used in a home office. Another computer in the same house can print similar pages without problems. The affected laptop can print other web pages, such as the home page of Yahoo. When the user attempts to print driving directions from yahoo Maps, an error message saying "spooler subsystem app has stopped working" is displayed.
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johnb6767
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Thanks John. Just thought I'd add...The printer being used here is a Dell 5110cn printer. User generated image
Thanks for adding that. My suggestion still applies. Often there is a driver that gets loaded into the spooler and sometimes they just get out of whack.... Resetting like this often resolves even the strangest printing problems...

Whats hiding there under the "View problem details" link?
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That definitely worked.
Glad to hear it....