[Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2159
  • Last Modified:

Unspecified error when choosing Run option for a downloaded file in IE9

On a number of Windows 7 x64 machines lately, after downloading and installing IE9, when the user clicks on a link to download a file within IE9, if they choose the Run option, they get the error shown in the attached image. It is an Unspecified Error that has to do with the Content.IE5 directory within Temporary Internet Files.

Clicking Save allows the user to save the file and run it after it is stored on their computer. IE9 Unspecified Error
0
ITPro44
Asked:
ITPro44
1 Solution
 
jcimarronCommented:
CaseForensics--jre-6u27-windows-i586-iftw.exe is the installation file for the latest Java Runtime Environment.  I have no idea why it is in Content.IE5.   I think you can just delete jre-6u27-windows-i586-iftw.exe from Content.IE5.  The files in Content.IE5 are hidden files.  You will have to uncheck "Hide protected operating system files (Recommended)" in Windows Explorer in order to see the files in the Content.IE5 folder.

You may have to change the file download location in IE9.  http://www.sevenforums.com/tutorials/112232-internet-explorer-9-change-default-download-location.html
0
 
ITPro44Author Commented:
jcimarron: Thanks for your reply. Sorry it took me so long to get back to you.

jre-6u27-windows-i586-iftw.exe just happened to be the file I was downloading at the time. This is happening with any file that I choose the "Run" option when I download from a website.

The issue isn't the default download directory, it is the temporary directory that IE9 saves things to when you choose "Run" rather than "Save".

The other weird thing is that this is a widespread problem. I'm seeing it on almost every machine that I upgrade to IE9. Even clean Windows 7 installs.
0
 
jcimarronCommented:
CaseForensics--I'll have a look in Content.IE5 next time I run a file from the internet.  I do not think I have ever seen that error message and I do run IE9.
Have you looked in Event Viewer?.  
0
Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

 
ITPro44Author Commented:
I forgot to mention that I have also checked IE9 to see what it has for the Temporary Internet Files directory. It is using the default: C:\Users\mfoster\AppData\Local\Microsoft\Windows\Temporary Internet Files

The directory Content.IE5 doesn't exist when I try to navigate to it through explorer, even when I have hidden files showing and am not hiding protected system files. However, I can type in the path manually and get to it that way. If I do that, I can find the files that were downloaded for temporary use.
0
 
ITPro44Author Commented:
I checked the Event Viewer and honestly I don't really know what to look for. IE didn't have any application errors that corresponded with the times I had the error occur. I do see a system error that seemed to happen around the same time:

Event 7000, Service Control Manager
The Windows Search service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

This doesn't seem related and it is occurring pretty often, much more than the IE error I'm getting.
0
 
jcimarronCommented:
CaseForensics---"I checked the Event Viewer and honestly I don't really know what to look for"
Time is the best indication whether the error applies to your problem.  Any error with that exact timestamp should be investigated (and posted here).  Unless the Windows Search error occurred at that time, I do not think it is involved.
Concerning Windows Search, look into Services and see if Windows Search is set to Automatic.
0
 
ITPro44Author Commented:
Thanks for your response. The machine was deployed with the problem still present. As soon as I can get access to it, I'll check those things out.
0
 
ITPro44Author Commented:
Sorry for the delay, I haven't had access to machines that are subject to this problem since my last post. As soon as I do, I'll update.
0
 
JensJenenCommented:
Did you ever get this problem solved ? I have the same problem on several computers, same config Win7 64-bit and IE9. Thanks.
0
 
ITPro44Author Commented:
never got it solved.  just happened to me again on a machine right out of the box from dell.  Google Chrome is now the default browser we use on our new machines.
0
 
ITPro44Author Commented:
never resolved this.  we fired Microsoft and Hired Google.
0
 
skyadminCommented:
dont mark  these things as resolved, when clearly they are not. horrible.
0

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now