Outlook 2010 Contacts Categories

Posted on 2011-10-10
Last Modified: 2012-05-12
We have a user who has access to someone else's contacts.   She is trying to create a new category but the button is greyed out.   She has owner permissions on that Contacts.  Is there a trick to it with Outlook 2010 and categories?

Question by:annayeg
    LVL 23

    Expert Comment

    by:Brian Gee
    When in the shared Contact, going to Categorize > All Categories... > New... button, is the New button greyed out?

    You can access the Categorize options from the Home tab while in Contacts or by right-clicking a Contact accordingly.
    LVL 47

    Expert Comment

    Categories are Local Only or Per profile
    i.e. cannot be createrd via shared Inbox, Contacts List, or Calendar ect ect

    They have to be setup/created on each individual PC
    LVL 1

    Author Comment

    Is this new to Outlook 2010?   The user claims she was able to do this with Outlook 2003.

    LVL 47

    Accepted Solution

    Depends on how it was done, or if a 3rd party app was used to do it

    I have personally tried this myself using 2003, 2007, and 2010

    Each time categories had to be created on each individual profile

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