Outlook 2010 Contacts Categories

We have a user who has access to someone else's contacts.   She is trying to create a new category but the button is greyed out.   She has owner permissions on that Contacts.  Is there a trick to it with Outlook 2010 and categories?

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Brian GeeCommented:
When in the shared Contact, going to Categorize > All Categories... > New... button, is the New button greyed out?

You can access the Categorize options from the Home tab while in Contacts or by right-clicking a Contact accordingly.
Categories are Local Only or Per profile
i.e. cannot be createrd via shared Inbox, Contacts List, or Calendar ect ect

They have to be setup/created on each individual PC
annayegAuthor Commented:
Is this new to Outlook 2010?   The user claims she was able to do this with Outlook 2003.

Depends on how it was done, or if a 3rd party app was used to do it

I have personally tried this myself using 2003, 2007, and 2010

Each time categories had to be created on each individual profile

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