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remote desktop connection to win 2008 server denied after changing to new laptop

he, weve a somewhat new windows 2008 server setup, a domain server and another remote desktop server.
everyone could remote connect fine andaccess their apps.

user just got a new laptop at home, and when he connects to server it asks for his username, then when he does that, and attemps to connect itasks for his user/password, and he enters it, then it says hes denied access due to 'credentials' not being accepted..
he can use his old laptop and connectsfine with same username.
mm
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MarcHelfand
Asked:
MarcHelfand
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2 Solutions
 
alienvoiceCommented:
Was his old PC windows XP? If so, the domain would have been assumed. With Windows 7 PCs that aint part of a domain, you may need to add the the domain name before the user name. As below.

domainname\username

Try this.
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jessc7Commented:
Is the user prefixing their username with the domain?

ie, domain\username
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jessc7Commented:
Nice :)
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MarcHelfandAuthor Commented:
thanks, that solved it for some reason.
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