remote desktop connection to win 2008 server denied after changing to new laptop

Posted on 2011-10-10
Last Modified: 2012-05-12
he, weve a somewhat new windows 2008 server setup, a domain server and another remote desktop server.
everyone could remote connect fine andaccess their apps.

user just got a new laptop at home, and when he connects to server it asks for his username, then when he does that, and attemps to connect itasks for his user/password, and he enters it, then it says hes denied access due to 'credentials' not being accepted..
he can use his old laptop and connectsfine with same username.
Question by:MarcHelfand
    LVL 15

    Accepted Solution

    Was his old PC windows XP? If so, the domain would have been assumed. With Windows 7 PCs that aint part of a domain, you may need to add the the domain name before the user name. As below.


    Try this.
    LVL 16

    Assisted Solution

    Is the user prefixing their username with the domain?

    ie, domain\username
    LVL 16

    Expert Comment

    Nice :)

    Author Closing Comment

    thanks, that solved it for some reason.

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