asked on

Outlook 2010 - Auto-Replies

Hi All,

My Email client (Outlook 2010) and Exchange Server (2007 SP1) seem to be working fine, however when I go to File ->: Automatic replies, I get an error message telling me:

"Your automatic reply settings cannot be displayed because the server is currently unavaliable. Try again later."

Does anyone have a idea why this would be?

Thanks

ashunnag

add exculsion for your email server at Internet explorer proxy.

SOLUTION

rajkr2020

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techmiss

ASKER

@rajkr2020, thanks but that did not solve the issue, I am not getting an error 503, all seems to be working ok.

@ashunnag, worth a try, how do I do this?

Thanks

shahzamm

make sure you are not using offline mode. Send/Receive -> Work offline
change default delivery to mailbox & test.. File -> Acocunt settings -> select mailbox -> change folder & select mailbox

ashunnag

if you are using proxy server to browse internet, goto internet explorere, then tools --> options --> connections --> proxy settings --> exclusion --> add the ip address(s) of the exchange server(s) in the exclusion list separated by (;).

Give it a try and reply.

techmiss

ASKER

Hi Guys, neither of those suggestioned worked (not going through a proxy anyway).

...any other suggestions?

techmiss

ASKER

Solved.....

http://support.microsoft.com/kb/958934/EN-US

Thanks for your help.

techmiss

ASKER

Well it would be if Microsofts workaround... worked... and I could download the hotfix.....

grrrr

techmiss

ASKER

Hi all,

I have installed the patch and the issue remains, I have done some digging on the web which led me to run the autoconfiguration tool and discover the OOF URL, when I browse to this location I get "Page cannot be displayed"... a clue?

Where do I go from here?

Cheers
K

ASKER CERTIFIED SOLUTION

Amit Khilnaney

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techmiss

ASKER

Hi all,

This issue is fixed now, it was an almagamation of issues:

1) Autodiscover virtual directory was corrupt
2) .Net was not in a running state (knackered basically)
3) Various hostname, DNS, and external CNAME & A Records configuration problems

The 2nd CAS server is still offline and will remain so until it is fixed, the 1st CAS server is limping along with sticking plasters but full functionality is restored.

Thanks

techmiss

ASKER

Was reasons mentioned above, have awarded split points to those who assisted.