Bellscape
asked on
Services.exe 100%cpu usage - plug and play
Hi all,
I have an issue with a Dell Windows XP Pro SP3 PC. Services.exe process consumes 90-100% of CPU usage in normal and safe mode with networking. When in just safe mode it consumes 50% cpu usage. I have pinned the issue down to the plug and play service - with this disabled service.exe and CPU usage is fine - with it enabled PC is unusable.
I have checked for viruses with MalwareBytes and Combofix(which removed a few minor infections) but CPU usage is still high when plug and play is enabled.
This may have been caused after upgrading to TrendMicro Titanium Maximum Security 2012 but this has since been uninstalled.
If anyone has seen this before I would be interested to know how it was sorted
I have an issue with a Dell Windows XP Pro SP3 PC. Services.exe process consumes 90-100% of CPU usage in normal and safe mode with networking. When in just safe mode it consumes 50% cpu usage. I have pinned the issue down to the plug and play service - with this disabled service.exe and CPU usage is fine - with it enabled PC is unusable.
I have checked for viruses with MalwareBytes and Combofix(which removed a few minor infections) but CPU usage is still high when plug and play is enabled.
This may have been caused after upgrading to TrendMicro Titanium Maximum Security 2012 but this has since been uninstalled.
If anyone has seen this before I would be interested to know how it was sorted
jvuz
Is this with every user on that machine?
This thread is interesting: http://www.annoyances.org/exec/forum/winxp/t1172192232
ASKER
Yes it is with every user
I have done a google search for similar issues so please dont post links to your results
I have done a google search for similar issues so please dont post links to your results
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Process Explorer shows umpnpmgr.dll!PNP_HwProfFla
as consumuming the CPU usage
as consumuming the CPU usage
Can you post the full call stack please? Double click that one/copy/paste here....
Any new HW installed?
Can you post the setupapi.log as well from c:\windows?
Any new HW installed?
Can you post the setupapi.log as well from c:\windows?
ASKER
Helped pinpoint the exact service causing the issue but I could not find resolution and ended up doing a reinstall - thanks