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The reason the contacts aren't showing up in the GAL is because of the changes Microsoft made with SBS 2008 and Exchange 2007/2010. &nbsp;In SBS 2003, you used to be able to add an external &nbsp;contact right from within AD and it would add an email address to the GAL with the permission of Exchange 2003. <br />
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You will find a container under Recipient Configuration (in the Exchange 2007/2010 console) called Mail Contact. &nbsp;This is where the contacts now need to be created in order to have them show up in the GAL. &nbsp;
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The reason the contacts aren't showing up in the GAL is because of the changes Microsoft made with SBS 2008 and Exchange 2007/2010.  In SBS 2003, you used to be able to add an external  contact right from within AD and it would add an email address to the GAL with the permission of Exchange 2003.

You will find a container under Recipient Configuration (in the Exchange 2007/2010 console) called Mail Contact.  This is where the contacts now need to be created in order to have them show up in the GAL.  

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Mail enabled contacts should be visble on GAL.<br />
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Outlook may be in cashed mode and OAB not downloaded
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Mail enabled contacts should be visble on GAL.

Outlook may be in cashed mode and OAB not downloaded

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This is using MS Exchange 2010 in w2k8 ad domain. Recently, I created 2 mail contacts with 3rd party email addresses. Can these 2 contacts shown in the GAL? secondly, I joined these 2 contacts into one DL, and then in my MS outlook, I can't see these 2 contacts but other mail addresess are visible, why? Is this the restriction by exch 2010? How to make it seen?<br />
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thanks...
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This is using MS Exchange 2010 in w2k8 ad domain. Recently, I created 2 mail contacts with 3rd party email addresses. Can these 2 contacts shown in the GAL? secondly, I joined these 2 contacts into one DL, and then in my MS outlook, I can't see these 2 contacts but other mail addresess are visible, why? Is this the restriction by exch 2010? How to make it seen?

thanks...

Why the contact doesn't display in Exchange GAL?

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.