Exchange 2010 external users

Posted on 2011-10-11
Last Modified: 2012-05-12

We have all email address hosted in godaddy.And we have installed exchange server 2010 in
our office to download emails from godaddy server.Then distributing to the out look users
with exchange config.
Some users are always using email from out of office so we didnt create user for them in exchange .Issue is when we are sending emails to particular users who is out of office getting the bounce back email with error below.

Please send me the steps which we have to make in exchange 2010 to avoid this issue.

Delivery has failed to these recipients or groups: (
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: EAGLE-EXG01.EAGLE.LOCAL
#550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##
Original message headers:
 ([::1]) with mapi id 14.01.0218.012; Mon, 10 Oct 2011 20:12:23 +0400
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: AJESH <>
To: "" <>
Subject: test mail
Thread-Topic: test mail
Thread-Index: AcyHZuzFzSfmWHI8Sd+0F8P9U5skWw==
Disposition-Notification-To: AJESH <>
Return-Receipt-To: <>
Date: Mon, 10 Oct 2011 20:12:22 +0400
Message-ID: <8106C688D2686C48817FD1CB1609DF731313F773@EAGLE-EXG01.EAGLE.LOCAL>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <8106C688D2686C48817FD1CB1609DF731313F773@EAGLE-EXG01.EAGLE.LOCAL>
MIME-Version: 1.0
X-Originating-IP: []
Question by:mahmood66
    LVL 14

    Accepted Solution

    the message says you are sending an email to a non existing mailbox. does exist?
    if yes ar eyou using the same domain internally and externally?

    Author Closing Comment

    thanks dear, we found our mistake and now its ok. if any new issue we will ask thanks

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How to run any project with ease

    Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
    - Combine task lists, docs, spreadsheets, and chat in one
    - View and edit from mobile/offline
    - Cut down on emails

    Get an idea of what you should include in an email disclaimer with these Top 5 email disclaimer tips.
    Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
    In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
    In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    12 Experts available now in Live!

    Get 1:1 Help Now