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IE9 issue when clicking on links

I have a couple of desktops with Windows 7 OS with IE9 or IE8.

The issue is when we go to a website and click on a link it opens a new tab and is a blank page.

This happens on a majority of the websites.
I can go to firefox and the it opens.
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MECIT
Asked:
MECIT
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1 Solution
 
JAN PAKULACommented:
if it is on domain you hava somewhere in the group policy  internet explorer branding policy on - that would include buffed up security - best way to do it would be
1. dissable this policy
2 do gpupdate /force from run
3 after restarting computer check it IE is working properlly
4 if not you might be missing java of flash player for some website or
5 put gp back but use few options at once - to find faulty option in gp

JAN MA CCNA
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johnb6767Commented:
There is a very popular IE repair .bat file you can create (just paste it into notepad, no scripting experience needed) here....


http://answers.microsoft.com/en-us/ie/forum/ie8-windows_7/links-in-will-not-open-a-new-window-or-tab-in/e312e580-1cbc-496b-8c6b-b69b8535a7bb
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ShrColCommented:
I have seen this behaviour before with IE8 where a link is clicked, new window opens but it fails to load the page. This I think is what solved it for us:

http://answers.microsoft.com/en-us/ie/forum/ie8-windows_7/links-in-will-not-open-a-new-window-or-tab-in/e312e580-1cbc-496b-8c6b-b69b8535a7bb

also

http://iefaq.info/index.php?action=artikel&;cat=42&id=133&artlang=en

Take a backup or try it on an expendable system first!
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ded9Commented:
Close all apps and then run this fixit.

http://support.microsoft.com/mats/ie_performance_and_safety/


Reboot computer and check.



Ded9
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andyb1rdCommented:
it sounds to to be a compatibility issue. IE9 has an option to be compatible with old web sites next to your url to the right you will see an icon that looks like a broken page this will apear on the blank page if you click on it then refresh the page that should fix it. see link for more info
http://windows.microsoft.com/en-GB/windows7/How-to-use-Compatibility-View-in-Internet-Explorer-9
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MECITAuthor Commented:
I tried all the solutions and they did not work.

any other ideas.
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andyb1rdCommented:
whats the web sites you are going to? it might help to look at them
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MECITAuthor Commented:
for example - adobe.com
just trying to download adobe flash

I click on the link and nothing comes up.
I go to firefox and it works
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ded9Commented:
User profile might be corrupted...did u try new user account.



Ded9
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MECITAuthor Commented:
no .
How would user profile become corrupt and how would I resolve it?
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andyb1rdCommented:
resolving a corrupted user file isnt easy. but if you create a new local account and login with that one and test IE it would then tell you if its your old profile
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andyb1rdCommented:
have you tried clearing the cach in IE. that also fixes some things
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ded9Commented:
Go to control panel- user account and create a new user....reboot and login under the new user account. try it.



Ded9
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MECITAuthor Commented:
my account is part of active directory. How does that work?
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andyb1rdCommented:
have you got local admin rights to your computer.. if not then you should be talking to the person that does
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ded9Commented:
Contact  system administrator...you need permission to make any changes in this computer.


Ded9
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MECITAuthor Commented:
i have admin right to make changes.
under user accounts , i have an account on my local and my domain with the same name (adrians).
Do I remove them and then add them again?
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ded9Commented:
What happen when u login locally..do you get the same ie9 issue.


Ded9
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MECITAuthor Commented:
logged in locally -  Same issue
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ded9Commented:
Remove them and try to add them again.



Ded9
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MECITAuthor Commented:
I did and still the same issue.
Wouldnt it be something with IE9 and not the user profile since I can open everything in firefox.
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ded9Commented:
Boot the computer in safe mode wit networking and then check whether u get ie9 issue ...if yes then the problem might be caused by your security software or bad GP policy.



Ded9
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ded9Commented:
Slight change

Boot the computer in safe mode wit networking and then check whether u get ie9 issue ...if  no  then the problem might be caused by your security software or bad GP policy.



Ded9
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MECITAuthor Commented:
No luck...

I disabled my antivirus and I checked the GPO and nothing seems out of the ordinary.
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MECITAuthor Commented:
This issue just happened on my desktop a couple of days ago but on a couple of users it been an on going issue.
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ded9Commented:
Did u try safe mode with networking.


Ded9
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MECITAuthor Commented:
yes
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ded9Commented:
Reinstall IE9.


Ded9
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MECITAuthor Commented:
I did that last night. No luck

This is what I did

went to control panel
turn on /off windows features
unchecked ie9
rebooted
I tried to download but it told me I already had a newer version
went back and checked ie9
reboot

same issue
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johnb6767Commented:
Need to Back out Internet Explorer 9  to Internet Explorer 8 on Window 7 Pro machine
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_7/Q_27362036.html

Remove it this way....
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MECITAuthor Commented:
I had to do a clean install on my laptop.
I am running IE8 and it seems to be working.
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johnb6767Commented:
Does a Right Click>Open in New Tab/Window work?
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MereteCommented:
Here's what I think was your problem,
reference to>The issue is when we go to a website and click on a link it opens a new tab and is a blank page
open internet explorer then go to TOOLS
INTERNET OPTIONS
In the General  look down to>CHANGE HOW WEB PAGES ARE DISPLAYED IN TABS<
click on  SETTINGS  over on this new tab look to>
WHEN A NEW TAB IS OPENED, OPEN
EXPAND THIS ARROW and see if is set to BLANK  
change it to either new tab or your first home home page
Refer to my screenshot
new-tab.jpg
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MECITAuthor Commented:
the right click does not work .

I checked and it was set to the new tab page
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MereteCommented:
MECIT
It seems to be working now right?
if so please accept your response re-installed windows as the solution otherwise
it is highly possible there be corrupted dlls, did you install a beta version?
I read through all the comments and none suggested this
here is a MS fix
You cannot open a new Internet Explorer window or nothing occurs after you click a link/

When you click a hyperlink in an e-mail message or on a Web page, or right-click a hyperlink on a Web page and then click Open in New Window, you may experience one or more of the following symptoms:
•Nothing occurs.
•The new window may be blank.
http://support.microsoft.com/kb/281679
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MECITAuthor Commented:
The hot fix is only for IE 5 and 6. Also I have tried the reghat it mentioned in the svr 32 on all the dll's it mentioned in the article.

I started with the urlmon.dll and it registered fine.
then i did the shdocvw.dll and it failed with this error


The module "shdocvw.dll " was loaded but the entry point DLLRegisterServer was not found.
Make sre that it is a valid dll or OCX file then try again.
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MereteCommented:
hmm try this one, sometimes regestering just a couple of dlls doesnt fix the entire chain
In the old windows xp I had regester all of these not just a couple
this time add in this one first actxprxy.dll  
 Go to Start > Run, type cmd and click ok.
 In cmd window, type regsvr32 actxprxy.dll and enter it. copy it if you like
 when and if you receive the following message: DllRegisterServer in actxprxy.dll succeeded.
Click Ok
Restart your computer.
now follow on
To resolve this issue, re-register the DLL files that are related to Internet Explorer.
 follow these steps:
Click Start, and then click Run
Type regsvr32 urlmon.dll in the Open box, and then click OK.
Click OK when you receive the following message:
DllRegisterServer in urlmon.dll succeeded
Repeat steps 1 through 3 for the rest of the DLL files by replacing the regsvr32 urlmon.dll command in the Open box with the following commands:
regsvr32 actxprxy.dll
regsvr32 shdocvw.dll
regsvr32 mshtml.dll
regsvr32 browseui.dll
regsvr32 jscript.dll
regsvr32 vbscript.dll
regsvr32 oleaut32.dll
This is my Source
http://webtrickz.com/how-to-fix-open-in-new-tabwindow-problem-in-ie8/
fingers crossed it's resolved this time
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MECITAuthor Commented:
Thank you for the help.

The solution was the registry file that had to be download form the link Merete provided.

Once I installed it , I had the users verfiy that the troubled sites are now working fine.  

Thank you again
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MereteCommented:
That's excellent to hear.
Glad to have helped
regards Merete
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GreatGreyWolfCommented:
This is the script that worked.  Run as Adminstrator. ie8-rereg.32on64.cmd
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