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Permissions issue in SharePoint 2007

I have a site created in SharePoint 2007. The site has some permission groups assigned to it. One of the groups that has full control to the site has few users that can perform all the operations on the site. I added a new user in the same group, however for some reasons that user can't perform all the tasks as the others who belong to the same group.

Can anyone please suggest me something here?

Thanks

abhitrig

Can you check if the others (who can perform all operations) are not the site Collection admin?

Also check if you are using the broken inheritance model for any of the SP artifacts and which groups have what kind of permission.

shieldguy

ASKER

no they aren't site admin. they are only in the same group as others.

The users have just informed me that the only operation they can't perform is when they create a new list they don't see all the custom list templates whereas some users do. Please find a word document attached which shows 2 different list views of custom list templates shown to 2 different users.
custom-lists.docx

I have also checked that the inheritence is not broken.

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abhitrig

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danshady

I would suggest you use this to troubleshoot your problem:
http://office.microsoft.com/en-us/windows-sharepoint-services-help/check-permissions-for-a-user-or-group-HA010362860.aspx