Lync Enterprise Voice - how to change outbound caller id
Posted on 2011-10-11
Hi! I am struggling finding out how to make Lync dial out with our main number, while users extensions are still working for inbound calls.
Main number is: 22334400
User extension example: 22334405
Should I do this by entering the Linr URI for the users as "tel:22334400;EXT=4405", or by just entering "tel:22334405" directly and controlling outbound caller id with a rule on the trunk configuration?
I have found several post other places about this, but they are all very general, and mentions examples and things to be done that I cannot figure out how to make work. The translation rules are like greek to me, so I need some detailed help.