Users Cannot Access Share Calendars After .Net 2.0 SP2 Installed on CAS

Hi All,

I am having a very furstrating problem where *some* users are unable to view shared calendars, Outlook crashes.

I have had a brief look at this issue and it would seem to be related to .Net 2.0 SP2 installation, but it is not affecting all users.

Those users it is affecting are able to view shared calendars that they added to thier list before this upgrade, but trying to add any new ones crashes Outlook (2010).

I have removed .Net SP2 from the CAS server but this has not resloved the problem, I'm a bit stuck.... does anyone have any further ideas?  

I did find an article regarding this on Technet but the hotfix seems only to be avaliable to users with support agreements with Microsoft......obviously I am cautious about downloading this from a 3rd party.

Does anyone have any ideas...?

Thanks
techmissAsked:
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apache09Commented:
Do the Client PCs have Office 2010 SP1 installed?
http://support.microsoft.com/kb/2460049

If not try installing it and try again

Altetnativley, would try to remove and recreate a 1 users profile on a mahcine to see if it resolves it

If it does we know its profile related
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e_aravindCommented:
The below are the only hotfix on the server, when the EWS\OOF related stuffs are affected

958934      Outlook 2007 crashes or you cannot access OOF settings after you install a package that contains the .NET Framework 3.5 with SP1 and the .NET Framework 2.0 with SP2 on an Exchange 2007 Client Access server or on an Exchange 2010 Client Access server
http://support.microsoft.com/default.aspx?scid=kb;EN-US;958934

952883      FIX: The return type or the out argument of an ASMX service method that includes a property that has an internal setter may not be serialized on a computer that has the .NET Framework installed
http://support.microsoft.com/default.aspx?scid=kb;EN-US;952883

976814      FIX: A System.InvalidOperationException exception occurs when you use a WCF client proxy that is generated by the ServiceModel Metadata Utility tool from the service metadata that is in the .NET Framework 3.5
http://support.microsoft.com/default.aspx?scid=kb;EN-US;976814
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techmissAuthor Commented:
@ apache09: Yes SP1 is installed, I have tried it on different machines with the same result.

@ e_aravind: yes hotfix kb976814 seems to be what I'm after...but where to download it from... I do not have a agreement number with microsoft.

K
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e_aravindCommented:
Yes, you can enter your e-mail address.
Only then you can get access to this hotfix.

If you are doing this for any customer...give some authoritative's email-address

Reason: In case of any future updates on these hotfix, you *may* get an email from MS

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techmissAuthor Commented:
I can only find a link where they want me to pay £199 for a support call!  Do you have a link to the sign-in page?

This is starting to annoy me now :(
Cheers

K
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e_aravindCommented:
Hmm...
I was expecting a page with "download hotfix page\link" on the KB.

Now, double-checked that they want to get a support call to get the hotfix
(you can check with them ...IMO, hotfix requests should not be charged?)
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techmissAuthor Commented:
Yep, I called them and to their credit they were pretty helpful - said they would send me a link within 8 hours with the hotfix download location.

I'll close this thread now (hopefully the hotfix will FIX the issue)

Thanks

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techmissAuthor Commented:
Must contact Microsoft as the hotfix is avaliable publicly.

Thanks
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