wireless network connection stays in validating identity.

I have a dell alp top inspiron 5100 with a [Dell True mobile 1300 WLAN mini pci card] when I try to go wireless I get information that I am connected with a strong signal, but I am unable to get on the internet because it stays in validating identity. I have disconneted the network connection and then connected again....and it then syas...I am connected but again it satys in validating identity.

I need to know how I can fix this problem??

I am not that good in computers but can follow good directions....

'thank you....pupuli
pupuliAsked:
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JohnConnect With a Mentor Business Consultant (Owner)Commented:
Check your wireless manager (depends on OS) and remove all the profiles. Then restart and start a fresh new profile. That should help. ... Thinkpads_User
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JohnBusiness Consultant (Owner)Commented:
Make sure you have no other connection alive while trying to get the WLAN card going (no ethernet, no other wireless) and then try again. ... Thinkpads_User
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CanusRufusCommented:
What OS?
In the command prompt, type ipconfig. Do you get an IP address?
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pupuliAuthor Commented:
Ok Experts...I am running Win XP  Pro......and I was trying to go wireless with the Ethernet plug disconnected..

Command prompt Info:   Wired IP Address:  192.168.0.4
                                    Subnet Mask         255.255.255.0
                                    Default Gateway     192.168.0.1

Ethernet plug disconnected: Wireless Adapter Info:  IP Address    169.254.187.115
                                                                          Subnet Mask   255.255.0

The wireless network Connection 6 States:       This Network requires a Network Key. You are currently
                                                                     connected to this network.

but as I said it is currently locked in a [Validating  identity] mode.


pupuli  
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JohnBusiness Consultant (Owner)Commented:
Wired IP looks good, Wireless IP says "NO IP" which you already knew.

Consider the following:
1. You are associating with someone else's wireless. This happens quite a bit.
2. Reset your wireless router and re-establish the wireless security.

.... Thinkpads_User
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CanusRufusCommented:
169.254.x.x is windows way of not finding the DHCP server.
http://compnetworking.about.com/cs/protocolsdhcp/g/bldef_apipa.htm

Look at the router and make sure the wireless is set up correctly.
Question: can any other device connect or is the same issue?
Also see if there is any wireless profiles configured in the OS and delete them!
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CanusRufusCommented:
Also look at the router (not sure your brand) and see if it shows the device connected. Also try a static IP.
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pupuliAuthor Commented:
OK....I hooked up my other pc to wireless and it connected also the status indicator said that it was  connected also. My other pc brought up the window that asked for the security key...and I entered it and all was good....So what I need is to find out how do I get that window asking for the security key on my lap top. How can I remove all the info and then have the pc search for a wireless network again...cause when it find  the network a window should pop up asking for the key. So how can I do that????


Thanks pupuli
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pupuliAuthor Commented:
Dont ask me how, but somehow OI did what you said and got my window and all is well.Thanks a Bunch...pupuli
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JohnBusiness Consultant (Owner)Commented:
You are most welcome. I was pleased to assist and glad all is now well. ... Thinkpads_User
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