jimxox
asked on
IE8 problems
Have been given a PC to fix.
PC is running XP Media Centre 2005.
Internet Explorer will not open, however when you try, you can see 2 iexplore.exe processes running, but no application comes up
Have tried to reinstall IE8 (you can not uninstall the original)
I have also gone into IE settings and disabled all addons
If I try to reset IE on the advanced page, the process hangs on the first task
Help!
thanks
Jim
PC is running XP Media Centre 2005.
Internet Explorer will not open, however when you try, you can see 2 iexplore.exe processes running, but no application comes up
Have tried to reinstall IE8 (you can not uninstall the original)
I have also gone into IE settings and disabled all addons
If I try to reset IE on the advanced page, the process hangs on the first task
Help!
thanks
Jim
ASKER CERTIFIED SOLUTION
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I think you have got some sort of malware or operating system corruption that is causing this.
Open a command prompt while logged in as administrator. At the command prompt, run SFC /SCANNOW , allow to complete and restart. Does that help. .... Thinkpads_User
Open a command prompt while logged in as administrator. At the command prompt, run SFC /SCANNOW , allow to complete and restart. Does that help. .... Thinkpads_User
ASKER
yeah, already ran that - said that it had replaced some files, but still nothing!
also scanned for viruses and malware using several different apps for both :(
also scanned for viruses and malware using several different apps for both :(
It might be faster for you to reinstall XP. When it gets broken that badly, there are usually no quick fixes.
.... Thinkpads_User
.... Thinkpads_User
ASKER
That was the conclusion that I had got to about 3 hours ago, was just hoping for some devine inspiration! Oh God, why doesn't this work!!!!!!!
;o)
;o)
People do funny (strange) things with computers. I see it all the time. ... Thinkpads_User
"add / remove does not give the option to uninstall, so I went into Windows features and unticked IE, rebooted, then reinstalled IE8, still broken!"
You might need to check "Show Updates" at the top, to see it......
See if this will uninstall it from the command line./....
C:\windows\ie8\spuninst\sp
You might need to check "Show Updates" at the top, to see it......
See if this will uninstall it from the command line./....
C:\windows\ie8\spuninst\sp
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ASKER
trying to repair from the CD at the moment, will report back in 40 minutes
ASKER
Thanks for all your advise - took the plunge and wiped the PC
Too much effort for not enough money to do anything else!
Thanks
Jim
Too much effort for not enough money to do anything else!
Thanks
Jim
Thank you. I was pleased to help. Too bad you had to wipe the PC, but sometimes that is the only answer. .... Thinkpads_User
ASKER
Reset IE hangs at first task, sits there for hours doing nothing. End up killing rundll32 to stop it
Don't happen to know what reg keys etc reset IE deletes do you? Am happy to hack IE out of the registry if that's what it takes, but can not find anything on google that documents exactly what it does
Jim