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How do you keep desktop icons from disappearing?

I have a user whose desktop icons keep disappearing about every week or so.  She can even just go to lunch, log back in and they are gone.

I have already done this:
Had her check if the Show Desktop Icons was checked - it is checked
Had her turn off the System Weekly maintenance - it's turned off

do you have any other suggestions?  They are mainly her network shortcuts and IE shortcuts.
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otishelp
Asked:
otishelp
1 Solution
 
chris_martin62Commented:
Are you using desktop redirection? If so does this happen after the computers goes to sleep?
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otishelpAuthor Commented:
No we don't use desktop redirection.
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chris_martin62Commented:
Have you ran any type of malware or antivirus just to make sure that it may not be the issue. Malwarebytes is a good one if you need one.
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Run5kCommented:
It sounds like this is actually the default cleanup behavior:

Fixing Disappearing Desktop Shortcuts in Windows 7
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otishelpAuthor Commented:
I didnt think about malware, I'll run malwarebytes and I'll try the other as well.

Thank you, I'll report back as soon as I can.
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Ivano ViolaSystem AdministratorCommented:
Nice link Run5k:

A quick fix:
I ran into the same problem on a users computer. I moved the shortcuts which were being deleted to C:\Users\Public\Desktop and this seemed to fix the problem.

IV
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otishelpAuthor Commented:
Ooh I like that one IV... thanks, I'll try it too.
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otishelpAuthor Commented:
moved the shortcuts which were being deleted to C:\Users\Public\Desktop and this corrected the problem, thank you!
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