My wife has forgotten her password to her blackberry. Corporate IT messed up and she has a total of 9 failed login attempts. One more and from what she understands her phone will automatically be wiped.
My question is if she lets some time elapse, say 24 hours, will the failed login attempt counter be reset to 0 to avoid the possibility of having her phone wiped?
IT caused the issue when they tried to reset her password but did not realize the blackberry servers were down so that the reset password did not propogate to her phone. They had her repeatedly try until there were a total of 9 failed attempts. Like I said she only has one more attempt as it stands to make this work and we are looking for a way to give her a little more breathing room