Citrix Branch Repeater

Posted on 2011-10-11
Last Modified: 2012-05-12
We have Citrix Branch Repeaters at all sites across the WAN to accelerate all traffic back to the data centre.
They are SM83 Series 3 x64 (Windows 2008 R2) devices.

Quite frequently the users at remote sites complain of slow performance across the network when using Citrix apps (XenApp).

They say that it can affect logon and application use: ie: typing in Word doesn't display characters until 30+ seconds later. Saving a file can take a minute or more.

I have checked Edgesight and can see that logons are less than 30 seconds so I can't see a problem there.
Also, the Session Summary for a user/device that experiences this shows Network RTT is around the 30ms mark and spikes to 200m occasionally.
the ICA RTT is 30-100ms and spikes to 300ms occasionally.

When performing a ICA Session RTT report is show the avg Network RTT at 39ms, but the MAX is that peak a problem, or normal?
ICA avg RTT is 59ms and MAX ica is 2635ms.

The up time of the repeater is currently at 36 days.
Do the branch repeaters need frequent rebooting like XenApp servers do? Since it's also a Windows device I was thinking this might be a possibility?

We've found in the past that this normally does increase performance, but I'd rather use as an absolute last resource. I can't find any information on Citrix website stating that they need to be rebooted frequently.

Question by:lltc78
    LVL 21

    Expert Comment


    Tell us more about your WAN. The more details, the better.

    Accepted Solution

    It wasn't the branch repeaters, we found that the san was affecting the performance

    Author Closing Comment

    Resolved. Nothing to do with branch repeaters

    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Join & Write a Comment

    #Citrix #Citrix Policies #XenDesktop #VDI #POC #Citrix Univeral Printer Driver #Citrix UPD
    Citrix XenDesktop 7.6 Citrix Policies Graphics
    How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
    In this sixth video of the Xpdf series, we discuss and demonstrate the PDFtoPNG utility, which converts a multi-page PDF file to separate color, grayscale, or monochrome PNG files, creating one PNG file for each page in the PDF. It does this via a c…

    754 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    22 Experts available now in Live!

    Get 1:1 Help Now