Active Sync Not Working, ISA Server Firewall Policy

for active sync to work you need to allw port 443 from external to internal. in some cases also port 80, depending on your setup

What are you saying? If you have your rule mixed up, create a new rule to allow 443 traffic to your internal exchange server.

Another Rule was changed & when applied said it would change "Incoming - Exchange ActiveSync"
so he applied & it changed settings, we think primarily in the Listener Tab. Users now get either “unable to verify account” or “connection to server failed”. Any ideas

run the activesync test on: testexchangeconnectivity.com

TestExchangeConnectivity results attached ActiveSync-Issue.txt

It seems your acivesync does not forward from the ISA to the internal server
check this document : http://www.isaserver.org/tutorials/publish-microsoft-exchange-active-sync-eas-isa-server-2006-part1.html

setasoujiro could you please be more specific, as i said only the Active Sync rule was changed so most of that article hasn't helped. I would rather my questions answered & not diverted to web pages.
Thats the reason i pay for this service. Thanks

Thanks