?
Solved

Exchange 2010 Randomly Disconnects Clients

Posted on 2011-10-11
12
Medium Priority
?
1,150 Views
Last Modified: 2012-05-12
Exchange 2010 Standard running on Server 2008 Standard x64 is randomly disconnecting all clients for short periods of time (10 maybe 20 sec). A continuous ping shows no network packet drops, but the drop with Exchange to kick the client (Apple Mail, MS Outlook 03, 07, 10), etc.. offline.

0
Comment
Question by:vertigogroup
  • 8
  • 3
12 Comments
 

Author Comment

by:vertigogroup
ID: 36953598
Just noticed that I am receiving tons of event id 4634 and 4624. Basically account logoff and logon.
0
 
LVL 14

Expert Comment

by:setasoujiro
ID: 36953755
Could it be that your server temporarily overloads and just loses all network traffic?
0
 

Author Comment

by:vertigogroup
ID: 36953777
no, I am just now adding users. I am only on three users and it is continuing to disconnect and reconnect randomly. should I try reinstalling exchange?
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
LVL 14

Expert Comment

by:setasoujiro
ID: 36953789
no you shouldn't this will give more issues then it solves probably.
is there any other log apart from the ones you already specified?
0
 
LVL 5

Expert Comment

by:rajkr2020
ID: 36953797
0
 

Author Comment

by:vertigogroup
ID: 36953801
I've read the kb article and I am able to successfully join, connect, send and receive emails. It just randomly disconnects and reconnects and sometimes crashes Outlook because of this. I have also noticed that I will get drops in my RDP session but it will come right back after auto reattempts. This is installed in vSphere 4.1.
0
 

Author Comment

by:vertigogroup
ID: 36953807
the security logs show constant 4634 and 4624 event ids.
0
 

Author Comment

by:vertigogroup
ID: 37051910
Still don't know the issue. I opened a case with Microsoft and they are currently working on it. I'll post the findings here. Thanks everyone.
0
 

Author Comment

by:vertigogroup
ID: 37136189
It just happened again. Email stalls and RDP sessions disconnect. I reviewed the event logs (both system and application) and here are the only things happening at that exact moment:

Terminal Service Printer - Event ID 1111
Service Control Manager - Event ID 7036
Security-SPP - Event ID 902

Any ideas?
0
 
LVL 14

Expert Comment

by:setasoujiro
ID: 37136236
Could you please post the entire log message for the event 7036?
and the 902
0
 

Accepted Solution

by:
vertigogroup earned 0 total points
ID: 37431683
Hardware issue. A bad port on a switch. Thanks everyone!
0
 

Author Closing Comment

by:vertigogroup
ID: 37453072
Hardware Issue.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses
Course of the Month14 days, 1 hour left to enroll

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question