frankie_jnr
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Asterisk Call Back
Hi guys,
I hope you can help i have a asterisk 1.6 box and i want to enable a callback where if one of my people phones the pabx it gives the engaged signal and then phones them back.
I have seen and tried many guides to do this but just cant seem to get it working. Do you have any suggestions / examples.
Thanks very much
Frank
I hope you can help i have a asterisk 1.6 box and i want to enable a callback where if one of my people phones the pabx it gives the engaged signal and then phones them back.
I have seen and tried many guides to do this but just cant seem to get it working. Do you have any suggestions / examples.
Thanks very much
Frank
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Thank you so much
Personally the way I prefer to do it is have the dialplan call an AGI program whicl then creates a corresponding .call file. Asterisk then sees this .call file and dials the appropiate number.
These solutions are normally a little more complex as the caller may be witholding their callerid so asterisk will need to detect this and ask for a number to be called back on.
Also some callers may be phoning from a company where the general company switchboard number is provided so they may want to provide an alternative direct dial number or leave a recorded message for you telling you who to ask for when you get through.
Lets get the basic functionality working first and then you can add the extra feature later.