Our customer in Sweden running a single Windows SBS 2003 server with exchange and AD.
Some of their 20 users having the typical swedish letters in their name, like åäö.
We have Exchange configured so users can connect from outside with their cell phones to syncronize. Works perfectly for most of them.
But users with one or more swedish letters in their username are unable to connect from their smartphones, they are getting a "bad username/pass"-message.
I open up Active Directory Users and Computers (ADUC) to change hos username from "börje" to "borje",, but are then given the error message that the username "borje" already exist in the organisation. Strange.
I then tried to search the whole directory for both "BÖRJE" and "BORJE" and in both cases I am presented with the same, already existing, account.
Trying to log in from his client PC, I can use both names ans successfully login.
So, best way of solving this issue?
Removing the account from ADUC and add it again with different spelling this time, or what?