TheDeskDoctors
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Outlook 2010 Sent Mail Not Saving Anywhere
I have a user who just got a new computer. we setup her imap email without incident, but when she sends am email it does not save in the IMAP sent items folder and it does not save in local pst.
I have gone into the account settings and told it to save locally just as a test, and still nothing, the email leaves the outbox and poof its gone. The emails do go to their destination, but there is nothing saved anywhere.
She has 2 IMAP accounts and both accounts behave the same.
Any suggestions would be helpfull!
I have gone into the account settings and told it to save locally just as a test, and still nothing, the email leaves the outbox and poof its gone. The emails do go to their destination, but there is nothing saved anywhere.
She has 2 IMAP accounts and both accounts behave the same.
Any suggestions would be helpfull!
ASKER
Thanks, but Outlook 2010 has no tools menu.
ASKER CERTIFIED SOLUTION
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Goto Options> Mail> Save messages> Check if the save sent items is checked
Did this resolve the issue?
ASKER
Yes, it did, sry for the delay, I ended up getting very sick that day and it lasted almost a week.
ASKER
Thanks Everyone!
2.Under Message handling, the Save copies of messages in Sent Items folder check box must be selected.