kallatech
asked on
Widows 7 64 bit halts on log off screen
I am working on a Windows 7 machine that halts on logoff restart or shutdown.
I found a ms hotfix but when I tried to install it I got the message this is not compatible with your machine.
The Windows 7 machine has Service Pack 1 installed
The machine orginally had all the icons on the desktop showing exclamation points. I removed Mcafee and that fixed the problem.
I have since installed ESET Smart Security 5.
This problem described above started some time after Mcafeee was removed but before ESET was installed.
I found a ms hotfix but when I tried to install it I got the message this is not compatible with your machine.
The Windows 7 machine has Service Pack 1 installed
The machine orginally had all the icons on the desktop showing exclamation points. I removed Mcafee and that fixed the problem.
I have since installed ESET Smart Security 5.
This problem described above started some time after Mcafeee was removed but before ESET was installed.
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ASKER
Restarting the computer works fine.
It is when they go to shut down it hangs.
It does not display anything about installing Windows updates.
It is when they go to shut down it hangs.
It does not display anything about installing Windows updates.
Did u try clean boot.
Ded9
Ded9
ASKER
Thank you
ASKER