GreyHippo
asked on
Webpage Error: Website Declined to Show Page
I had a client install the files needed for an internal web mapping application using Apache, MapServer and GeoMoose. They installed the files onto a Windows Server 2003 machine. When they tried to access the internal website by using the following address: http://server_name/app_name/index.html they received the following error message "Website Declined to Show Page".
The server is also running IIS and Exchange.
What can I do to grant them access to the internal website?
Unfortunately I don't have any access to this server. I will be going through a third party IT service, so it may take awhile to get answers to you questions.
The server is also running IIS and Exchange.
What can I do to grant them access to the internal website?
Unfortunately I don't have any access to this server. I will be going through a third party IT service, so it may take awhile to get answers to you questions.
Are they trying to access the website locally on the server or remotely from a different machine?
Its possible inbound to port 80 is blocked...
Its possible inbound to port 80 is blocked...
ASKER
They have tried both. If port 80 is blocked why would I be able to access http://localhost.
Well http://localhost.only works on the local machine...Inbound to port 80 may be blocked by the ISP for remote.
ASKER
http://server_name will bring a default webpage on both the client and server. The ISP won't be involved because they will only be accessing the website internally on their LAN.
Can you attach the output of a netstat -n command
Also can you attach Apache error.log if there is one and httpd.conf files?
Also can you attach Apache error.log if there is one and httpd.conf files?
ASKER
Below is the result of netstat -n, followed by the error log.
Active Connections
Proto Local Address Foreign Address State
TCP 127.0.0.1:80 127.0.0.1:1736 FIN_WAIT_2
TCP 127.0.0.1:80 127.0.0.1:1737 FIN_WAIT_2
TCP 127.0.0.1:389 127.0.0.1:1037 ESTABLISHED
TCP 127.0.0.1:389 127.0.0.1:1061 ESTABLISHED
TCP 127.0.0.1:389 127.0.0.1:1091 ESTABLISHED
TCP 127.0.0.1:389 127.0.0.1:1129 ESTABLISHED
TCP 127.0.0.1:389 127.0.0.1:1135 ESTABLISHED
TCP 127.0.0.1:389 127.0.0.1:1145 ESTABLISHED
TCP 127.0.0.1:1037 127.0.0.1:389 ESTABLISHED
TCP 127.0.0.1:1061 127.0.0.1:389 ESTABLISHED
TCP 127.0.0.1:1091 127.0.0.1:389 ESTABLISHED
TCP 127.0.0.1:1129 127.0.0.1:389 ESTABLISHED
TCP 127.0.0.1:1135 127.0.0.1:389 ESTABLISHED
TCP 127.0.0.1:1145 127.0.0.1:389 ESTABLISHED
TCP 127.0.0.1:1736 127.0.0.1:80 CLOSE_WAIT
TCP 127.0.0.1:1737 127.0.0.1:80 CLOSE_WAIT
TCP 192.168.0.2:135 192.168.0.2:1724 ESTABLISHED
TCP 192.168.0.2:139 192.168.0.100:1032 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1050 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1075 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1096 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1097 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1098 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1101 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1102 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1104 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1105 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1106 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1107 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1108 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1131 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1132 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1141 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1147 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1152 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1213 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1567 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1681 ESTABLISHED
TCP 192.168.0.2:389 192.168.0.2:1682 ESTABLISHED
TCP 192.168.0.2:691 192.168.0.2:1210 ESTABLISHED
TCP 192.168.0.2:691 192.168.0.2:1215 ESTABLISHED
TCP 192.168.0.2:691 192.168.0.2:1216 ESTABLISHED
TCP 192.168.0.2:691 192.168.0.2:1217 ESTABLISHED
TCP 192.168.0.2:1026 192.168.0.2:1052 ESTABLISHED
TCP 192.168.0.2:1026 192.168.0.2:1176 ESTABLISHED
TCP 192.168.0.2:1026 192.168.0.2:1208 ESTABLISHED
TCP 192.168.0.2:1026 192.168.0.2:1298 ESTABLISHED
TCP 192.168.0.2:1026 192.168.0.2:1595 ESTABLISHED
TCP 192.168.0.2:1026 192.168.0.2:1718 ESTABLISHED
TCP 192.168.0.2:1026 192.168.0.2:1725 ESTABLISHED
TCP 192.168.0.2:1050 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1052 192.168.0.2:1026 ESTABLISHED
TCP 192.168.0.2:1072 192.168.0.2:3268 ESTABLISHED
TCP 192.168.0.2:1073 192.168.0.2:1189 ESTABLISHED
TCP 192.168.0.2:1075 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1093 192.168.0.2:389 CLOSE_WAIT
TCP 192.168.0.2:1096 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1097 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1098 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1101 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1102 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1104 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1105 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1106 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1107 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1108 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1110 192.168.0.2:389 CLOSE_WAIT
TCP 192.168.0.2:1111 192.168.0.2:389 CLOSE_WAIT
TCP 192.168.0.2:1113 192.168.0.2:389 CLOSE_WAIT
TCP 192.168.0.2:1114 192.168.0.2:389 CLOSE_WAIT
TCP 192.168.0.2:1115 192.168.0.2:3268 CLOSE_WAIT
TCP 192.168.0.2:1116 192.168.0.2:3268 CLOSE_WAIT
TCP 192.168.0.2:1128 192.168.0.2:3268 ESTABLISHED
TCP 192.168.0.2:1130 192.168.0.2:389 CLOSE_WAIT
TCP 192.168.0.2:1131 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1132 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1140 192.168.0.2:3268 ESTABLISHED
TCP 192.168.0.2:1141 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1142 192.168.0.2:1188 ESTABLISHED
TCP 192.168.0.2:1146 192.168.0.2:3268 ESTABLISHED
TCP 192.168.0.2:1147 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1152 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1176 192.168.0.2:1026 ESTABLISHED
TCP 192.168.0.2:1188 192.168.0.2:1142 ESTABLISHED
TCP 192.168.0.2:1189 192.168.0.2:1073 ESTABLISHED
TCP 192.168.0.2:1208 192.168.0.2:1026 ESTABLISHED
TCP 192.168.0.2:1210 192.168.0.2:691 ESTABLISHED
TCP 192.168.0.2:1213 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1215 192.168.0.2:691 ESTABLISHED
TCP 192.168.0.2:1216 192.168.0.2:691 ESTABLISHED
TCP 192.168.0.2:1217 192.168.0.2:691 ESTABLISHED
TCP 192.168.0.2:1261 192.168.0.2:389 CLOSE_WAIT
TCP 192.168.0.2:1298 192.168.0.2:1026 ESTABLISHED
TCP 192.168.0.2:1567 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1595 192.168.0.2:1026 ESTABLISHED
TCP 192.168.0.2:1603 192.168.0.2:389 CLOSE_WAIT
TCP 192.168.0.2:1681 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1682 192.168.0.2:389 ESTABLISHED
TCP 192.168.0.2:1718 192.168.0.2:1026 ESTABLISHED
TCP 192.168.0.2:1724 192.168.0.2:135 ESTABLISHED
TCP 192.168.0.2:1725 192.168.0.2:1026 ESTABLISHED
TCP 192.168.0.2:1730 192.168.0.2:135 TIME_WAIT
TCP 192.168.0.2:1731 192.168.0.2:135 TIME_WAIT
TCP 192.168.0.2:1732 192.168.0.2:135 TIME_WAIT
TCP 192.168.0.2:1733 192.168.0.2:1026 TIME_WAIT
TCP 192.168.0.2:3268 192.168.0.2:1072 ESTABLISHED
TCP 192.168.0.2:3268 192.168.0.2:1128 ESTABLISHED
TCP 192.168.0.2:3268 192.168.0.2:1140 ESTABLISHED
TCP 192.168.0.2:3268 192.168.0.2:1146 ESTABLISHED
TCP 192.168.0.2:3389 24.3.176.106:13232 ESTABLISHED
u Oct 13 09:16:48 2011] [error] [client 127.0.0.1] client denied by server configuration: D:/ms4w/apps/ftmagisapp_v2/htdocs, referer: http://127.0.0.1/
[Thu Oct 13 09:20:17 2011] [error] [client 127.0.0.1] client denied by server configuration: D:/ms4w/apps/ftmagisapp_v2/htdocs
[Thu Oct 13 11:25:30 2011] [warn] pid file D:/ms4w/Apache/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run?
[Thu Oct 13 11:25:30 2011] [notice] Apache/2.2.17 (Win32) configured -- resuming normal operations
[Thu Oct 13 11:25:30 2011] [notice] Server built: Oct 18 2010 01:58:12
[Thu Oct 13 11:25:30 2011] [notice] Parent: Created child process 1940
[Thu Oct 13 11:25:30 2011] [notice] Child 1940: Child process is running
[Thu Oct 13 11:25:30 2011] [notice] Child 1940: Acquired the start mutex.
[Thu Oct 13 11:25:30 2011] [notice] Child 1940: Starting 64 worker threads.
[Thu Oct 13 11:25:30 2011] [notice] Child 1940: Starting thread to listen on port 80.
[Thu Oct 13 12:51:09 2011] [error] [client 127.0.0.1] client denied by server configuration: D:/ms4w/apps/ftmagisapp_v2/htdocs, referer: http://127.0.0.1/
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks Hollecar.
That was it, somehow that file got copied to the wrong directory.
That was it, somehow that file got copied to the wrong directory.
ASKER