Distro goups are not showing up in sent items when BCC'd in e-mail

Posted on 2011-10-12
Medium Priority
Last Modified: 2012-05-12
I send monthly reports out with distribution lists copied on the blind copy line every month. I have just noticed when going back a few months, only the distributions lists that had only one person in them are showing up when I look back through my sent emails to ensure the list of people were in fact copied on the reports... the emails that had distribution lists containing more than one person does not even show there was a blind copy distribution line, as if there was no one blind copied on the email. I want to know if this is something that can be fixed because I have to refer to my previously sent items often to make sure I blind copied the correct distribution list. I also want to make sure the emails are actually reaching ALL of the people on the blind copied email.
Question by:Jesse2035
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LVL 11

Expert Comment

ID: 36960826
After you add the list, and before you send the mail. Double click the list name, and it will convert the list to the names in the list.

Then go ahead and sent it.

Author Comment

ID: 36962980
But why is this occurring? Is it an issue with Exchange 2010?
LVL 32

Expert Comment

ID: 36973005
The default settings with Outlook 2007 SP2 and Outlook 2010 RTM does show the distribution group within the BCC line

BTW, it is not possible to verify the recipients of a message when sent to a distribution group unless you expand the group before sending
The reason for this is that Outlook will query AD for the current members of the group when you attempt to expand, it does not store the members at the time the message was sent
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Author Comment

ID: 36986235
So here is something weird. I have a friend in another company who is running Exchange 2007 and using Outlook 2010 that does not have this problem.

He sent an e-mail to a distro group in BCC and when he checks his sent items the distro group is there.
LVL 32

Assisted Solution

endital1097 earned 2000 total points
ID: 36989699
yes, this would be an issue with Outlook most likely and not Exchange

Try running Outlook in safe mode with all add-ins disabled

Accepted Solution

Jesse2035 earned 0 total points
ID: 36995725
I discovered the issue!

For some weird reason RPC over HTTP was enabled. I changed the outlook advanced connections settings to disable RPC over HTTP. I restarted and now I am able to BCC distro groups. When I check my sent items the distro groups that were not showing up as being sent now show up.

Author Closing Comment

ID: 37016619
I don't know why a desktop was setup this way, but it is corrected now. Thanks everyone for the feedback.

Author Comment

ID: 36995781
Please close this case as it is now solved.

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