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tech53Flag for United Kingdom of Great Britain and Northern Ireland

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cannot access OWA over https - Error Code 64: Host not available

Dear Experts,

Please help! I have an EBS system which has a management server (DC), an exchange 2007 server and a FTMG server.

A few weeks back I had an internal certificate expire on the exchange server so i created a new one  directly on the exchange server and completed the edge subscription etc.  All fine at this point.

Yesterday, i needed to reboot both the exchange and ISA servers and when they came back up, remote users using outlook (connected over https) complained that the exchange server was disconnected.

When i try to access OWA, i get the usual login screen, but when i enter the username and password, I get the message:  The page cannot be displayed, Explanation: The Web server connection was closed."

and at the bottom:
Error Code 64: Host not available
Background: The connection to the Web server was lost.

in the ISA logs i see:

Failed Connection Attempt ISASERVER1 12/10/2011 23:36:49
Log type: Web Proxy (Reverse)
Status: 64 The specified network name is no longer available.  
Rule: Microsoft Exchange Server Publishing: Outlook Web Access
Source: External (80.229.16.7)
Destination: Local Host (10.0.0.3:443)
Request: GET http://remote.domain.com/owa 
Filter information: Req ID: 22e20ce3; Compression: client=No, server=No, compress rate=0% decompress rate=0% ; FBA cookie: exists=yes, valid=yes, updated=no, logged off=no, client type=public, user activity=yes
Protocol: https
User: internaldomain\administrator
 Additional information
Client agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; BOIE9;ENGB)
Object source: Internet (Source is the Internet. Object was added to the cache.)
Cache info: 0x0
Processing time: 1 MIME type: -

Anyone any ideas whats going on here???

I have around 60 remote users without email and I would allocate more points if the system allowed!!!

thanks in advance.
 
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Shreedhar Ette
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ASKER

Thanks for your time.

Tried that article in the question above but still not working.
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Also seeing this when i run the ISA BPA:

Forefront TMG was unable to establish an SSL connection with EXCH1. The specified network name is no longer available.
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ASKER

On the ISA server, I looked  at the rule for "Microsoft Exchange Outlook Anywhere and Terminal Services Gateway publishing rule (RPC over HTTPS)"  The external web listener displays the following message:

"The selected web listener is not configured with certificates matching one or more of the public names defined in this rule. Users may receive a warning when attempting to connect to a server published by this rule."

It is configured with a valid cert from comodo.  

Why would ISA report this?
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ASKER

scratch that. its because i'm using more than one name to access owa.
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sirakov
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Well done!  In an EBS environment, the management server is the CA. I had to generate the cert req on the exchange server and have it issued by the management server. All sorted.

Thanks