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Wireless 5530 HSPA Mobile Broadband Mini-Card for Dell

I have a laptop with a Wireless 5530 HSPA Mobile Broadband Mini-Card for Dell WWAN. ATT communicator doesn't seem to detective the WWAN. This just started happening. If I uninstall the WWAN in Device Manager, and reboot, once windows reinstalled the drivers the ATT Communicator detects it and connects fine. Once I shutdown or reboot, the same thing happens again, the communicator don't find it "No Mobile Device Found" This is a windows XP laptop.
Dell E4300

I installed the latest drivers for the Wireless 5530 HSPA Mobile Broadband Mini-Card for Dell.
Updated the ATT software.
Nothing seems to keep it working. Any ideas?
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timgreen7077
Asked:
timgreen7077
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1 Solution
 
Darr247Commented:
When you say 'latest drivers' do you mean A06 or A07?
When I look on the drivers & downloads page for the Latitude E4300 selecting XP as the OS, the newest I see is A06... but searching Dell's site for 5530 HSPA turns up A07.
e.g. http://ftp.us.dell.com/comm/DELL_WIRELESS-5530-HSPA-MINI_A07_R220893.exe
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timgreen7077Exchange EngineerAuthor Commented:
I figured it out.
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timgreen7077Exchange EngineerAuthor Commented:
I've requested that this question be deleted for the following reason:

I figured it out.
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Darr247Commented:
You figured what out?
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Darr247Commented:
I feel the question was answerd by message # 36964914 - i.e. install newer driver than offered by Dell's Drivers and Downloads page.

If you go to http://support.dell.com/support/downloads/index.aspx?c=us&cs=04&l=en&s=bsd
select Choose by Model
choose Laptops
choose Latitude
choose E4300 and Confirm
expand the Communications section
click the Dell - Driver link over Wireless 5530 HSPA Mini-Card

You'll find the driver version offered is
Release Date: 5/21/2009
Version: 1.0.11.13, A06
http://ftp.us.dell.com/comm/DELL_WIRELESS-5530-HSPA-MINI_A06_R220877.exe 

But if you perform a search for "5530 HSPA" using the Search box in the upper-right corner of Dell's support site, you'll find 24 hits in the Drivers and Downloads category. Not all of them are 5530 HSPA mini-card drivers; some are for the ControlPoint/QuickSet softwares.

The R220893 pointed to in message # 36964914 is version 1.0.12.1, A07

Sorting through the various drivers offered by Dell...
R220878 A06 and R220899 A07 are for 64-bit vista and XP
R237926 A09 is for Win7 32-bit
R237927 A09 is for Win7 64-bit
R242762 A11 is for Win7 32+64-bit
R243926 A12 is for Win7 32+64-bit
R251153 A13 is for Win7 32+64-bit

R251276 A14 claims it has drivers for XP, vista AND Win7, 32+64-bit  - http://ftp.us.dell.com/comm/R251276.exe - yet it's 12MB smaller than the A13 package. So that one is also worth a try if upgrading from a different version and the A07 didn't help. I would not use that one for a clean install unless you don't want the connection manager (I've found most 3rd-party connection managers do expose settings not available in the windows wireless zero configuration service, such as connecting only to a certain channel).

I would have also given instructions on how to remove and delete the old drivers then do a clean install, but the OP never replied to my query about what driver was actually installed.
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timgreen7077Exchange EngineerAuthor Commented:
Like i said, I figured it out. I posted this question on 10/12 at 4:19pm central and didn't receive a reply until 10/13 12:53pm then next day. Thanks for you assistance but the issue has been resolved.
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timgreen7077Exchange EngineerAuthor Commented:
I've requested that this question be deleted for the following reason:

Issue resolved
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Darr247Commented:
. . .
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timgreen7077Exchange EngineerAuthor Commented:
When I signed up for this I thought you were suppose to recieve a response within about a 3hr window or less. Not 24 hrs. But anyway I will keep that in mind.
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