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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 677
  • Last Modified:

HP USB Dat 160 has lost its driver

After 2 1/2 years working fine one of our servers has decided to loose the external USB Dat driver for no reason, I have downloaded everything from HP's web site regarding HPdat 160 but it still says driver unknown, I've uninstalled it and rebooted the server but nothing is finding the driver.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4079659&prodTypeId=12169&prodSeriesId=63890&swLang=8&taskId=135&swEnvOID=1005
I've aslo downloaded drivers from the quantum site directly. This is now starting to irritate me nothing I use it seems to like Device manger
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Tiva-IT
Asked:
Tiva-IT
1 Solution
 
HDatabase AdministratorCommented:
HI I use SIW all the time to troubleshoot driver/device issues

Run SIW locally on a desktop to get familiar with it then use it on the server to verify the unknown device is actually USB dat device...

here is a link to the free home version of SIW
http://files7.majorgeeks.com/files/980df085b8a5e737a29f52d4b7263dac/systeminfo/siw.exe

You can create/save an html report file and attach to this question for review as well

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Tiva-ITAuthor Commented:
Looks like it was a hardware failure drive has now been replaced
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