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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 677
  • Last Modified:

HP USB Dat 160 has lost its driver

After 2 1/2 years working fine one of our servers has decided to loose the external USB Dat driver for no reason, I have downloaded everything from HP's web site regarding HPdat 160 but it still says driver unknown, I've uninstalled it and rebooted the server but nothing is finding the driver.
I've aslo downloaded drivers from the quantum site directly. This is now starting to irritate me nothing I use it seems to like Device manger
1 Solution
HDatabase AdministratorCommented:
HI I use SIW all the time to troubleshoot driver/device issues

Run SIW locally on a desktop to get familiar with it then use it on the server to verify the unknown device is actually USB dat device...

here is a link to the free home version of SIW

You can create/save an html report file and attach to this question for review as well

Tiva-ITAuthor Commented:
Looks like it was a hardware failure drive has now been replaced

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