Keyboard Issue

Posted on 2011-10-13
Last Modified: 2012-06-27
I have a laptop that suddenly the keys don't work, except the CTRL, ALT, and the wireless status.  Is it possible the user somehow disabled the remaining buttons?
Question by:sassymacke
    LVL 9

    Accepted Solution

    Is possible by going into the registry and editing , but more likely your keyboard is damaged, and this is why your keys are not working..

    Author Comment

    If it were the registry.... Anyway to fix?
    LVL 18

    Assisted Solution

    Can you connect an external keyboard to the laptop, do the keys work on the external keyboard? The problem most like is a bad keyboard or some how the ribbon cable connecting the keyboard to the mobo was partially unseated.

    Try booting to the bios.... do the keys work in the bios. Do the keys work in safemode? Boot up using a selfbooting disc such as the ultimate boot disc, and see if the keys work. If the keys work in either of these environments it could be a malware that disabled the keys on the keyboard.  If the keyboard does not work in any of these situations the problem is with the keyboard itself or the ribbon cable connected to the keyboard.
    LVL 91

    Assisted Solution

    test if the keyboard works when booted from a live cd - here a couple :                              ubcd  Win          Knoppix

    Author Closing Comment

    Sorry for the delay, laptop is offsite and I have limited access.  Keyboard did not work with any of the suggestions and a replacement has been ordered.  Thanks for the help.
    LVL 91

    Expert Comment

    >>  Keyboard did not work with any of the suggestions   <<  agreed faulty kb or bad lappie

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