We are a copier company. We provide support for the copy machines. To access the machine currently, we have to remote into a computer on the customers network using LogMeIn Rescue. From there we can access the copy machine using the web interface through the internet browser on the customers computer. This requires the users interaction as well as taking up a computer at the users location. Additional problems with this setup is that sometimes the computer that I remote into has problems. I'm looking for a way to be able to connect to the web interface on the networked copy machine without any interaction with the user, without using the users computer and (the big one) without modifying any setting on the users firewall. This would need to work with any make of copy machine. All of the copy machines have a standard web interface. Any ideas?