Novell and Groupwise keeps abending

Posted on 2011-10-13
Last Modified: 2013-11-12
Groupwise 8.0.2 and Novell Netware 6.5.6 keeps abending.  I have copied part of the abend log.  Seems to run ok for a couple of hours then abends.  I have rebuilt all the Databases and it seems ok.  Does anyone have any idea's

Novell Open Enterprise Server, NetWare 6.5
PVER: 6.50.06

Server FS_BGR1 halted Thursday, 13 October 2011   3:10:20.289 pm
Abend 1 on P02: Server-5.70.06: Page Fault Processor Exception (Error code 00000000)

    CS = 0008 DS = 0010 ES = 0010 FS = 0010 GS = 0010 SS = 0010
    EAX = 00000022 EBX = 9F077CE0 ECX = 9AFF9AD8 EDX = 070C8214
    ESI = 879B4080 EDI = 00000000 EBP = 9AFF9A20 ESP = 9AFF9A20
    EIP = 98E0BCB6 FLAGS = 00010206
    98E0BCB6 668B0A         MOV     CX, [EDX]=?
    EIP in GWENN5.NLM at code start +00379CB6h
    Access Location: 0x070C8214

The violation occurred while processing the following instruction:
98E0BCB6 668B0A         MOV     CX, [EDX]
98E0BCB9 6639C1         CMP     CX, AX
98E0BCBC 75E5           JNZ     98E0BCA3
98E0BCBE 6681F928A4     CMP     CX, A428
98E0BCC3 750B           JNZ     98E0BCD0
98E0BCC5 31C9           XOR     ECX, ECX
98E0BCC7 30C0           XOR     AL, AL
98E0BCC9 66894A02       MOV     [EDX+02], CX
98E0BCCD 88420A         MOV     [EDX+0A], AL
98E0BCD0 89EC           MOV     ESP, EBP

Running process: GWPOA-BGRP-Worker_4 Process
Thread Owned by NLM: GWPOA.NLM
Stack pointer: 9AFF89A0
OS Stack limit: 9AFEF220
Scheduling priority: 67371008
Wait state: 3030070  Yielded CPU
Stack: --9AFF9A6C  ?
       98E18A0A  (GWENN5.NLM|GWENN5@WpfSavePollInfo+13AA)
       --00000022  (LOADER.NLM|KernelAddressSpace+22)
       --070C8214  ?
Question by:IslandsIT_Jersey_CI
    LVL 19

    Accepted Solution

    LVL 18

    Assisted Solution

    My guess is something is corrupted in your messaging queues.  Here is what I do and it usually fixes the abend problem:

    1) Unload the MTA, POA, GWIA
    2) In your domain directory (serviced by the MTA) rename the following:

    3) In your post office directory (directories if you have multiple POs on this server) rename:

    4) Inside the domain directory, find WPGATE and then find GWIA under it and rename the following:

    Restart all of the agents.  If there is an abend on the box, reboot which will auto-restart the agents unless you've remarked them in the autoexec.ncf

    Next, especially at the PO.  Navigate into the renamed wpcsout\ofs\0-7 directories and if there are messages, cut and paste (not copy) into the newly created ones.  There may be real messages in these directories that need to be delivered.  You'll find administrative messages in wpcsout\ads\0-7 too.  Likewise in the GWIA directory look in the send, receive, result (we don't care about defer) and in the wpcsin\gwixxxx and the wpcsout\gwixxxx structures for messages and move them into the new directories.

    Once empty, I always delete the old renamed directories everywhere.


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