problem opening a PDF Document off a website.

Posted on 2011-10-13
Last Modified: 2012-05-12
i'm on and i'm trying to open an application but when I click on it I get an pop up: Adobe PDF document, there is a problem with adobe acrobat/reader. if it is runing, please exit and try again. )1014:1014)

what does this mean and how do I fix it/
Question by:frankbustos
    LVL 18

    Accepted Solution

    If adobe reader is already running close the program, then try opening the pdf document. If it is still having problems opening the pdf document, the adobe reader could be still running in the background and giving you problems. Try reboot the computer and see if that solves the issue, if you still can not open a particular pdf file, try opening another pdf file see if it will open the other document. If you still have problems the adobe reader program could be corrupt, and you may need to unistall it and then reinstall the application.

    Author Closing Comment

    Thanks, I uninstall and reinstall and that fixed it.

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