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Outlook WebApp isnt working internal or External

Posted on 2011-10-13
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Last Modified: 2012-05-12
We just installed a 2010 Exchange server, and I've noticed the internal Outlook Web App isnt working, if you go into the console and use the FQDN and paste in IE, you get a can do be displayed, but if you take out the long name and put ex https://server1/owa .. you at least get a long on screen, after you log in it throughs an error reading...

request couldnt be completed because no server with the correct security settings was found...

Now am I getting because I processed my CA cert?
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Question by:ravenrx7
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LVL 12

Expert Comment

by:Deepu Chowdary
ID: 36964159
Yes this is certificate issue, check them once.
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LVL 28

Expert Comment

by:sunnyc7
ID: 36964504
test-owaconnectivity - run this from EMS
http://technet.microsoft.com/en-us/library/aa997682.aspx

What error codes / eventid's are getting logged ?
post back please.
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Author Comment

by:ravenrx7
ID: 36964514
Your request couldn't be completed because no server with the correct security settings was found to handle the request. If the problem continues, contact your helpdesk.
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Expert Comment

by:sunnyc7
ID: 36964526
start > run > eventvwr
Check under Application if you see any error / warning logs for OWA
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Author Comment

by:ravenrx7
ID: 36964543
The sign-in to Outlook Web App failed. User /o=WoodlandsPrep/ou=First Administrative Group/cn=Recipients/cn=jmcmahon has a mailbox on 0.0.7638.0 server version. However, no Client Access server or front-end server with a matching version was found to handle the request.

For users on Exchange 2003, you can configure the Outlook Web Access URL for redirection using the Exchange2003URL parameter on the Set-OwaVirtualDirectory cmdlet on the Exchange 2010 /owa virtual directory.

For users on Exchange 2007, you can configure the Outlook Web Access URL for redirection using the externalURL and internalURL parameters on the Exchange 2007 /owa virtual directory.
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Author Comment

by:ravenrx7
ID: 36964550
that jmcmahon mailbox is on the 2010 box
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LVL 28

Expert Comment

by:sunnyc7
ID: 36964581
Did you configure Internal and External URl for OWA ?

Open EMc
> Server Config
> Client Access
> Select server on top
>select Outlook web app on bottom
right click properties

internal URL
https://mail.domain.local/owa
external
https://mail.domain.com/owa

Authentication
FBA  > chose your flavor
I have them as username only and I select the domain

Restart FBA service.
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Author Comment

by:ravenrx7
ID: 36964586
well, i though it was, it was a legency mailbox, I moved it to the 2010 database, which I thought means it would be on the 2010 box, but if I go into the properties of that mailbox it shows its still on the 2003 box, reason for my error?
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Author Comment

by:ravenrx7
ID: 36964591
yes sir I did, I didnt restart the FBA service let me try that.
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LVL 28

Expert Comment

by:sunnyc7
ID: 36964600
the mailbox move might have errored out. Cancel the move request and redo it.

OWA during co-existence.
http://exchangeserverpro.com/exchange-2010-owa-legacy-url-redirection-http-500-error
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Author Comment

by:ravenrx7
ID: 36964608
Forms based Auth service? if so i did , same result
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LVL 28

Expert Comment

by:sunnyc7
ID: 36964623
Can you check if you can access OWA internal external for a mailbox in 2010

Check the link above, for FBA config on 2003
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Author Comment

by:ravenrx7
ID: 36964635
ok following that link now, setting up FBA
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Author Comment

by:ravenrx7
ID: 36964681
ok setup that on the 2003 box, restarted both IIS services, same results..

My submitted my cert to the CA today, this causing the issue? Since now Im forcing SSL?
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LVL 28

Expert Comment

by:sunnyc7
ID: 36964702
Nope
If you submitted your cert to CA - that cert is not yet applied.
This is a OWA issue.

Open EMC > toolbox > Run ExBPA
See what that dude comes up with.
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Author Comment

by:ravenrx7
ID: 36964816
6 critical Issues:
Unrecognized Exchange signature
Offline Address Book cannot be found
Recipient Update Service host cannot be found

MailboxRole configured partially

on old server (first admin group)
Exchange server is not support
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Author Comment

by:ravenrx7
ID: 36964896
well i did click on "move request" and I saw the two mailboxs I've been trying to test this OWA with and they have failed messages..

"no provisioning handler isntalled"
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LVL 28

Expert Comment

by:sunnyc7
ID: 36965090
Lets deal with the issues one by one.

Mailbox role configured partially
> Did you install all the pre-reqs
Are you a member for appropriate groups / schema admin / org admin etc.

RUS host cannot be found
> Did you delete RUS in old server

OAB
> Did you move OAB Generation to the new server ?

No provisoning handler installed
> Pre-reqs
Check this also
http://social.technet.microsoft.com/Forums/en-MY/exchangesvrdeploy/thread/2023cbc2-6669-49d4-8d14-6c53aad641c5

Open c:\exchangesetuplogs\
Check if you see any error in Exchangesetup.log
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Author Comment

by:ravenrx7
ID: 36968222
Lets deal with the issues one by one.

Mailbox role configured partially
> Did you install all the pre-reqs
Are you a member for appropriate groups / schema admin / org admin etc.

RUS host cannot be found
> Did you delete RUS in old server

OAB
> Did you move OAB Generation to the new server ?

No provisoning handler installed
> Pre-reqs ( Yes, I followed a document online, a user on here linked me too, but I will double check microsoft 's site, i did see somewhere I needed to do a dc promo which I didnt)
Check this also
http://social.technet.microsoft.com/Forums/en-MY/exchangesvrdeploy/thread/2023cbc2-6669-49d4-8d14-6c53aad641c5

Open c:\exchangesetuplogs\
Check if you see any error in Exchangesetup.log
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Author Comment

by:ravenrx7
ID: 36968256
Well first off i have 2008 sp1 not sp2 , so downloading that now
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Author Comment

by:ravenrx7
ID: 36968515
what the hell am I talking about sorry , I have r2 sp1
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Author Comment

by:ravenrx7
ID: 36968700
I've gone though that link with the pre-eqs and selected the my correct OS 64bit 2008 R2 Sp1 and tried to apply those hotfixes and all of them say " this hotfix doesnt apply to your operating system"

I've opened a support ticket with Microsoft to figure out why my mail box role will not install
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Author Comment

by:ravenrx7
ID: 36968762
my main question do I need to run dcpromo on this new exchange 2010 r2 sp1 box?
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LVL 28

Expert Comment

by:sunnyc7
ID: 36968902
you dont need to run dcpromo
Infact you should never have your domain controller and exchange on the same box, unless its a pre-packaged solution like SBS -- which I am assuming is not what you have.
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Accepted Solution

by:
ravenrx7 earned 0 total points
ID: 36970706
correct and ..lol wow.. all day on the phone with MS support and we end up with a formatted server.. classic! Continuing Monday
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LVL 28

Expert Comment

by:sunnyc7
ID: 36970882
Have fun !!
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Author Closing Comment

by:ravenrx7
ID: 37013530
corrupt installation
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