cheto06
asked on
Outlook 2007
I have an Admin that has manage/send as permissions to a vp mailbox. Using exchange 2007/outlook2007.
When someone sends an meeting invite to the VP the admin gets it in the Deleted Items folder and not in her inbox.
She opens the VP inbox by going to file> open > other user's folder.
I thought she was auto accepting meetings but neither of the two are.
The admin says she used to get those meeting requests in her inbox- not sure what could have change.
Any ideas?
When someone sends an meeting invite to the VP the admin gets it in the Deleted Items folder and not in her inbox.
She opens the VP inbox by going to file> open > other user's folder.
I thought she was auto accepting meetings but neither of the two are.
The admin says she used to get those meeting requests in her inbox- not sure what could have change.
Any ideas?
Timothy McCartney
Are there any filters set up for incoming meeting requests?
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I would check the rules on the admins outlook profile
Copy them down
Close and reopen outlook using
start>run>outlook.exe /cleanrules
The re-enter any rules you recorded earlier
If its not rule based usually when email come in and go stright to deleted items that means auto accept meetings are on.
If you have checked this under resource scheduling for the usr and its not there, might try to turn it on
Close and re-open outlook, Turn auto accept back off, close and re-open outlook and see if it still does it
If it does, might check that the Admin doesnt have delegate themselves with edit or author permissions
who might also have auto accept turned on.
Can also check that the Admin / VP is not sync'n to a mobile device which might also be auto accepting
If all else fails try recreating the Admins Profile
Copy them down
Close and reopen outlook using
start>run>outlook.exe /cleanrules
The re-enter any rules you recorded earlier
If its not rule based usually when email come in and go stright to deleted items that means auto accept meetings are on.
If you have checked this under resource scheduling for the usr and its not there, might try to turn it on
Close and re-open outlook, Turn auto accept back off, close and re-open outlook and see if it still does it
If it does, might check that the Admin doesnt have delegate themselves with edit or author permissions
who might also have auto accept turned on.
Can also check that the Admin / VP is not sync'n to a mobile device which might also be auto accepting
If all else fails try recreating the Admins Profile