Outlook 2007/Duplicate Emails/PST on server

Posted on 2011-10-13
Last Modified: 2012-05-12
I met with a new customer today that brought me in because they had duplicate Emails in Outlook 2007 in which I see there are duplicate folders with what appears to be the dup Emails - first, is there any good way to get rid of the duplicate?  Could I rebuild the data file?

Secondly, their old IT person put the .pst file on their 2003 server instead of storing it locally and I know Microsoft does not support this.  I thought about putting it back on the local system from the server, change the path, and then write a batch file to copy the file to the server and setup up a task schedule to do this?  Would this be the best way or is there something else?

Thank you.
Question by:Daren Anderson, MSIS
    LVL 7

    Expert Comment

    you can do this or use software to take care of it
    if you want to have a copy of the pst on the server just set up a windows file bkup and point it to a shared drive at night.
    LVL 7

    Expert Comment

    what OS is the computer?

    Author Comment

    by:Daren Anderson, MSIS
    Windows Vista Business

    Author Comment

    by:Daren Anderson, MSIS
    I found out some more interesting things on this system - the .pst file is over 10GB and there are actually 5 Email addresses that all use this same .pst file, which is located on the network.  I guess I have always setup up multiple profiles for each Email address and never stored it on the network.  I feel this could be causing their duplicate Email issues - its not helping, I know.  I discussed this with the customer last night but they claim everyone is setup this way, I just have never seen it.

    My thought was to bring it back locally as was discussed but I think they need to reduce the size of it first - one folder has over 13000 Emails in it, many with attachments.  Also, they need to get more space on the local drive as they have less then 10gb on there now.

    LVL 7

    Accepted Solution

    I set up multi emails with one profile but it should still create a different .pst file for each email address unless there all connected with a pop3 account to a single personal file. Have them clean it up or use the archive option to split the difference on the accounts. This would create a archive .pst file located in the same spot. Also 10Gb would cause the slowness being on a network drive. I could see a 1gb or 2gb .pst on a network drive its a little slower than normal but it does work.
    As to the duplicate emails are they going to the same account or are they being sent to two separate emails just located in the same inbox?

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