Windows Server 2003 64x becomes unresponsive but can still be pinged
Posted on 2011-10-13
I have been experiencing a random problem over the last 2 months or so.
My server is a Dell Server. Server 2003 64x. The server will randomly become unresponsive. Maybe that's not the best way to put it.
The server (which provides print services) will stop responding to print requests and I won't be able to remote to it. What's puzzling is that I can still ping the box and the users can still get to / sync their documents that are on a document redirect on that server.
Attempts to perform a "shutdown -f -r -m \\machine_name" command from the other server in the domain results in no effect. I end up having to do a hard restart of the machine. Obviously this is not the best situation.
I've checked the Event Viewer and there is NOTHING that points to any system stopping errors. I'm completely baffled on this one. Any help from the community is much appreciated. I'm open to anything - just don't tell me that I need to rebuild - PLEASE!!
The server is fully patched, and it has Symantec A/V running on it and is clear of all malware/adware. I've run every scan available. The drives aren't malfunctioning, and the memory tests within parameters. See why I'm baffled? I'll wait to hear from the experts.