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SBS 2008 Updates

After the latest round of Microsoft updates were installed, my SBS 2008 console stopped giving me update information.  I just get a message that says, "An error occured while retrieving updates information" and the summary screen, under updates, simply says "Not Available."

How can I fix this?
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DesertDawg
Asked:
DesertDawg
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1 Solution
 
DesertDawgAuthor Commented:
It seems to be a deeper problem than just the console.  I cannot access the WSUS server.  I'm just getting a message that "An error occured trying to connect to the WSUS server. Click Reset Server Node to try to connect to the server again."  Clicking reset doesn't help.

Windows update also fails if I try to run that manually.

The WSUS service is running.      
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DesertDawgAuthor Commented:
I just checked in IIS.  The WSUS Administration site is stopped.  If I try to start it manually then I get the HRESULT: 0x80070020 error.  "The process cannot access the file because it is being used by another process."

I've had a test sample of Trend Micro's anti-virus running for three weeks and, although it hasn't caused any trouble so far, I'm wondering if I should remove it.  Alternatively, I'm wondering if I should just remove this week's patches although I have other SBS 2008 servers that have had no trouble.
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Cris HannaCommented:
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DesertDawgAuthor Commented:
Thanks Chris.  Unfortunately that's not going to work since I can't get the WSUS console to work properly due to the error. It appears to be a port 80 problem though.
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Cris HannaCommented:
The Trend Micro that you installed...was it the Worry Free for Small Business, with it's own console on the SBS Server?
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DesertDawgAuthor Commented:
Yes, that's the one.

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Cris HannaCommented:
I suspect its interfering.  I suggest uninstalling and a reboot
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DesertDawgAuthor Commented:
That's what I've been thinking since last Thursday.  I'll let you know how it goes.

I have another SBS 2008 with the same configuration ruunning the same anti-virus trial.  It hasn't been affected!
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Cris HannaCommented:
If you find it doesn't resolve the issue, contact Trend Support...they have some extra special removal tools for such scenarios.

How many workstations do you have?
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DesertDawgAuthor Commented:
Thanks.  Only five.
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Cris HannaCommented:
Personal opinion here
If you have a good hardware firewall...then go with Microsoft's Security Essentials on the workstations...free for 10 workstations or fewer

If you have a firewall which does UTM...think of it as Castle and the Moat...the firewall acts as the moat to keep the enemies out.  Much easier to battle them outside the castle than inside.
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DesertDawgAuthor Commented:
Thanks Chris. I agree.  I actually have Microsoft Forefront Endpoint on the workstations but it won't run on SBS2008......hence the reason that I was testing the Trend Micro product.

 
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Cris HannaCommented:
No reason to have on the Server and you are correct it won't run on the server

The big issue is protecting mail coming in...the biggest vector for coming.
If infected mail comes in, and is opened by a user...Forefront may or may not catch it
Thats why a hardware firewall doing UTM is better
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DesertDawgAuthor Commented:
No reason to argue with that!  The customer is stressing the installation of anti-virus on his SBS box.  I already have Forefront for Exchange running on there very successfully.
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Cris HannaCommented:
If you have ForeFront for Exchange running on the server then it's fine...mail scanning is the main issue.

The server is not used as a work station, no surfing should be done on the server and files should be scanned on the workstation by Forefront EndPoint.

One option would be to run the Endpoint Console on the server and the client would think there is AV on there ;-)

You can tell the client that it is the consensus by this Microsoft Small Business Server MVP and several others that an AV client should not be needed on the server.

If you must, consider the VIPRE software from GFI
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DesertDawgAuthor Commented:
Cris,

Removing the Trend Micro product solved the problem.  I did try the VIPRE product on the same machine previously and hit other snags!

Thanks for all your input.
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Cris HannaCommented:
If you like I can go back and see if the other MVP's have any suggestions.  Again, my recommendation would be a UTM firewall in front of the SBS server
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DesertDawgAuthor Commented:
Cris...I'm happy with yours.  I prefer that myself anyway.

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