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DesertDawgFlag for United States of America

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SBS 2008 Updates

After the latest round of Microsoft updates were installed, my SBS 2008 console stopped giving me update information.  I just get a message that says, "An error occured while retrieving updates information" and the summary screen, under updates, simply says "Not Available."

How can I fix this?
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Cris Hanna
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It seems to be a deeper problem than just the console.  I cannot access the WSUS server.  I'm just getting a message that "An error occured trying to connect to the WSUS server. Click Reset Server Node to try to connect to the server again."  Clicking reset doesn't help.

Windows update also fails if I try to run that manually.

The WSUS service is running.      
I just checked in IIS.  The WSUS Administration site is stopped.  If I try to start it manually then I get the HRESULT: 0x80070020 error.  "The process cannot access the file because it is being used by another process."

I've had a test sample of Trend Micro's anti-virus running for three weeks and, although it hasn't caused any trouble so far, I'm wondering if I should remove it.  Alternatively, I'm wondering if I should just remove this week's patches although I have other SBS 2008 servers that have had no trouble.
Thanks Chris.  Unfortunately that's not going to work since I can't get the WSUS console to work properly due to the error. It appears to be a port 80 problem though.
The Trend Micro that you installed...was it the Worry Free for Small Business, with it's own console on the SBS Server?
Yes, that's the one.

I suspect its interfering.  I suggest uninstalling and a reboot
That's what I've been thinking since last Thursday.  I'll let you know how it goes.

I have another SBS 2008 with the same configuration ruunning the same anti-virus trial.  It hasn't been affected!
If you find it doesn't resolve the issue, contact Trend Support...they have some extra special removal tools for such scenarios.

How many workstations do you have?
Thanks.  Only five.
Personal opinion here
If you have a good hardware firewall...then go with Microsoft's Security Essentials on the workstations...free for 10 workstations or fewer

If you have a firewall which does UTM...think of it as Castle and the Moat...the firewall acts as the moat to keep the enemies out.  Much easier to battle them outside the castle than inside.
Thanks Chris. I agree.  I actually have Microsoft Forefront Endpoint on the workstations but it won't run on SBS2008......hence the reason that I was testing the Trend Micro product.

 
No reason to have on the Server and you are correct it won't run on the server

The big issue is protecting mail coming in...the biggest vector for coming.
If infected mail comes in, and is opened by a user...Forefront may or may not catch it
Thats why a hardware firewall doing UTM is better
No reason to argue with that!  The customer is stressing the installation of anti-virus on his SBS box.  I already have Forefront for Exchange running on there very successfully.
If you have ForeFront for Exchange running on the server then it's fine...mail scanning is the main issue.

The server is not used as a work station, no surfing should be done on the server and files should be scanned on the workstation by Forefront EndPoint.

One option would be to run the Endpoint Console on the server and the client would think there is AV on there ;-)

You can tell the client that it is the consensus by this Microsoft Small Business Server MVP and several others that an AV client should not be needed on the server.

If you must, consider the VIPRE software from GFI
Cris,

Removing the Trend Micro product solved the problem.  I did try the VIPRE product on the same machine previously and hit other snags!

Thanks for all your input.
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Cris Hanna
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Cris...I'm happy with yours.  I prefer that myself anyway.