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Sometimes the Windows Easy Transfer program can't establish a connection between Win XP & Win 7 computers

Posted on 2011-10-13
Medium Priority
Last Modified: 2012-05-12
Sometimes the Windows Easy Transfer program can't establish a connection between Win XP & Win 7 computers.

I perform a lot of migrations of data from old computers to new computers at our customer offices.

Sometimes while I am trying to use the Windows Easy Transfer (WET) utility the Windows XP (old) computer is unable to establish a connection with the Windows 7 (new) computer. This has been a consistent problem that I have had around 25% of the time when I attempt to perform these Windows Easy Transfer migrations both in our customers offices and in my office.

I spend quite a bit of time troubleshooting and trying to resolve these issues and do things such as disabling (both the built in Windows and any third party) firewalls and antivirus programs on both computers and making sure that the network settings are correct on both computers.

However most of the time I am unable to resolve the issue so that the Windows Easy Transfer will be able to establish a connection and complete.

I am then stuck using a manual file copy and have to completely reconfigure and reset up the target Windows 7 computer.

What steps can I take to fix these Windows Easy Transfer connection issues so that I will always be able to use the Windows Easy Transfer utility?
Question by:Knowledgeable
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LVL 88

Accepted Solution

rindi earned 2000 total points
ID: 36967710
transfer the old PC with easy transfer to a USB stick, and then on the new PC again use the stick for restoring. Or you can also first mount a network drive and transfer to there, and vice versa when restoring.

Author Comment

ID: 36972122
I would prefer to do this using the regular Windows Easy Transfer utility. Does anyone know of any way that I can fix the issues that prevent the Windows Easy Transfer utility from working? Are there any particular events that are written to the Event Logs?
LVL 88

Assisted Solution

rindi earned 2000 total points
ID: 36972491
That is the regular Windows Easy Transfer Utility. You have different options when you use it, you don't have to use a direct connection between the PC's, you can also use it to store to a USB stick and then on the other PC to restore from USB stick.

Author Comment

ID: 36997620
Does anyone else have any comments or suggestions?

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