Can't connect to Exchange server

Posted on 2011-10-14
Last Modified: 2012-06-15
Suddenly my outlook users can't connect to the server.

The acces via OWA works, that is, the login page is available, but users can't login either.

What can be happening?

Question by:ScreenFox

    Author Comment

    More information:

    I just tried to move one mailbox from one server to another and the response was Mailbox Database in origin server is offline.

    I restarted MSExchangeIS ans tried again. The same result.
    LVL 14

    Accepted Solution

    First make sure all the services are atarted, if you recently rebooted the server its possible some services didnt re-start propperly,

    From a powershell command prompt type Test-ServiceHealth

    This will show you any services not running, if you have services not running, type Start-Service <service name>

    I recently had a very similar issue to yours after a windows update, I would get the OWA logon screen but logons failed with a 404, I had a couple of services that wouldnt start automaticallly, restarting them fixed the issue.

    Author Comment

    After several tries I could mount the Database. Everything working ok after that.

    Yesterday I enabled LCR to a network folder. Could that have somethng to do with this failure?

    Thanks for your comment.

    Featured Post

    Too many email signature updates to deal with?

    Are you constantly visiting users’ desks making changes to email signatures? Feel like it’s taking up all of your time? Wish you could manage all signatures from one central location, easily design them and deploy them quickly to users? Well, there is an easy way!

    Join & Write a Comment

    We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
    ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
    This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
    The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

    755 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    16 Experts available now in Live!

    Get 1:1 Help Now