We have BES 5 server running on windows 2008 r2 standard ( english language ). We need to install the chinese simplified language pack to resolve a problem where forwarded emails from a blackberry dont display the chinese characters properly.
My problem is this.. I have the correct language pack for 2008 r2 ( the full 2.3gb one ) but when i look at the option for installing the chinese pack from the dvd is just says, cannot install this language pack!.. see screenshot.jpg
until i get this installed, ive got erroring backberries!
I'm totally stumped..
has anyone got any ideas please???