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why will android phones not surf the internet on our internal cisco wireless

Posted on 2011-10-14
Medium Priority
Last Modified: 2013-12-27
We have a Cisco wireless controller in a Cisco 6509 that maganes our internal wireless. We have no issues with any other devices connecting to our internal wireless but we cannot get any Androids to connect. The Android will pull an internal wireless IP but it cannot get to the internet.
Question by:chrizdavis
  • 2
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Expert Comment

ID: 36967836
is it getting the correct gateway ip? I had issues with my sons android phone on home network as the IP details can be difficult to drill down to compared to an iPhone

Author Comment

ID: 36968355
it pulls an internal IP address. I cannot ping our gateway or the IP address of the Wism controller. I can take an iPhone and connect to our internal wireless and I have no issues.

Accepted Solution

karllangston earned 1500 total points
ID: 36968619
so on the network settings of the android it is showing DHCP as active and the DNS as automatic as well?

Author Closing Comment

ID: 37286991
it partially worked

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