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ISP connectivity

Afternoon all,
                I have an Interesting client, the are moving away from the ISP and thought the best way to do this would be by not paying the bills. Lines were dropped last week, replacement virgin was not in place (wasnt expected by us) so they cleared the outsranding balance and put the old ADSL lines back on.

We are now having the follwoing issues
1) Copper by BT
2) New company now supply lines
3) Old company supply the ADSL

The network is 1/2 back up and running, i have vpn access into the netrwork and site to site vpn is working, email is flowing in and out. they can access google but nothing else.

they can ping 212.58.246.91 (BBC.co.uk)
they can ping 209.85.147.106 (google.com)

but not 8.8.8.8 or 8.8.4.4 (google)
ping www.google.com will not resolve
ping www.bbc.co.uk will not resolve

I am hoping i have not missed somthing simple, any pointers?

Many thanks,
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ncomper
Asked:
ncomper
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2 Solutions
 
Christopher Raymond MendozaCommented:
Did you try traceroute to each of the sites and IPs including the DNS servers?
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Paul MacDonaldDirector, Information SystemsCommented:
If you're not getting name resolution, you have a DNS problem.  Configure a machine on the network to use one ISP or the other's DNS and see what works.
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ncomperAuthor Commented:
I set a machine on the network to use 8.8.8.8 but that still did not resolve the problem
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Christopher Raymond MendozaCommented:
What was the result of the traceroutes?
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Paul MacDonaldDirector, Information SystemsCommented:
To use 8.8.8.8 for what?  Is that the IP address of a DNS server?
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ncomperAuthor Commented:
It seems that the Draytek router was to blame. When the conenctions failed over to a line DNS resolution dropped
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