Issue viewing PDFs in IE 9 64bit Windows 7

Posted on 2011-10-14
Last Modified: 2012-05-12
The issue I am experiencing is related to viewing PDF documents embedded in websites using IE 9 64bit. I have no problems viewing embedded PDFs in IE 9 32bit, I only see the issue in the 64bit version. IE 64bit doesn't even have Adobe listed in the add-ons list and acts like reader isn't even installed. Here is what I have tried so far (restarting pretty much after every step):

Removed Adobe Reader X and installed 9.4
Removed IE 9 and installed 8
Did a fresh install of IE 9 and a fresh install of reader 10
Installed PDF viewers other than Adobe Reader
Used regsvr32 to register the activex controls manually

I really don't know what else to try here, has anyone experienced this issue or have any suggestions?

Question by:ITNC
    LVL 28

    Accepted Solution

    It's quite possible that there isn't an Adobe plugin to view PDF documents using the 64-bit version of Internet Explorer.  Typically, that's why most of us recommend against using IE9 64-bit.  Even though they finally have a Flash plugin available, there are still far too many things that aren't fully supported in that version.

    Unless you have a compelling need to use IE9 64-bit, I would stick with the 32-bit version.
    LVL 6

    Expert Comment

    Unfortuantely there are no versions of Acrobat compatible with 64-bit versions of Internet Explorer:
    LVL 30

    Expert Comment

    Try new user account...user profile might be corrupted.

    LVL 50

    Expert Comment

    ITNC--Click  on the embedded .pdf file, chose Save As, and try to open from saved file.
    LVL 21

    Expert Comment

    You can change the setting in Adobe Acrobat Reader so that PDF files open in the program instead of the web browser.

    Edit - Preferences - Internet
    Uncheck: Display PDF in browser.

    This will allow you to view PDFs using both browsers (32/64-bit).


    Author Closing Comment

    Not so much of a solution, more just an informative statement

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    6 Surprising Benefits of Threat Intelligence

    All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

    Article by: Lee
    Windows 7 Ultimate and Enterprise (and 2008 R2) introduced a new feature you may not be aware of - Boot from VHD.   Boot from VHD (or what Microsoft refers to asNative Boot allows you to install Windows to a VHD (Virtual Hard Disk) file that is t…
    #Citrix #Internet Explorer #Enterprise Mode #IE 11 #IE 8
    The viewer will learn how to back up with the free utility from runtime software, DriveImageXML using Windows 7. Download DriveImageXML from Open folder where it was saved: Start installation by double clicking the install scrip…
    The viewer will learn how to back up in Windows 7 with native tools. This should be the first step. Third party tools should also be used. Access the Backup and Restore options: Click on the windows 7 start ball in the lower left corner of the scree…

    761 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    10 Experts available now in Live!

    Get 1:1 Help Now