devon-lad
asked on
Two public folders showing empty when accessed by one specific user on one specific PC
Have a single user who cannot view the items in two public folders - Exchange 2010, Outlook 2007. SBS 2011 domain. The problem only occurs when accessing two particular folders using Outlook on one particular laptop. All other folders are fine.
There is no error message, but the folders are empty. Sometimes it seems the items briefly flash on the screen then disappear.
If he logs in to any other machine on the network it works fine. If anyone else logs into his laptop, works fine.
He has Owner rights to the two folders.
We have tried recreating his Outlook profile, but this has not had any effect.
Some background...they have recently moved from SBS 2003 to SBS 2011. As it's a fairly small network we did a rebuild instead of a migration. Public folders were exported to a PST file from Outlook and reimported using the same method.
There is no error message, but the folders are empty. Sometimes it seems the items briefly flash on the screen then disappear.
If he logs in to any other machine on the network it works fine. If anyone else logs into his laptop, works fine.
He has Owner rights to the two folders.
We have tried recreating his Outlook profile, but this has not had any effect.
Some background...they have recently moved from SBS 2003 to SBS 2011. As it's a fairly small network we did a rebuild instead of a migration. Public folders were exported to a PST file from Outlook and reimported using the same method.
1. have you tried logging the effected user into another machine to see if the issue follows the user vs the machine?
2. Do you have cache enabled? if so try turning is off
2. Do you have cache enabled? if so try turning is off
ASKER
CrisHanna - Windows 7 joined to domain via http://connect
lucid8 -
1. see question
2. yes, will giv that a go though
lucid8 -
1. see question
2. yes, will giv that a go though
1. ok will be interesting to see if the cache on/off has an effect
2. Its also possible that it could be the users login / windows profile which is a bit more daunting to deal with but one way to validate this would be to change the users login name so that the next time he logged on to the machine it would create a whole new user profile. I would first try turning off the cache though since that is less of a pain
2. Its also possible that it could be the users login / windows profile which is a bit more daunting to deal with but one way to validate this would be to change the users login name so that the next time he logged on to the machine it would create a whole new user profile. I would first try turning off the cache though since that is less of a pain
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Glad you got it resolved
ASKER
Found the solution myself
If so, how was it joined? Using the "http://connect" method or the standard method?