Two public folders showing empty when accessed by one specific user on one specific PC
Posted on 2011-10-14
Have a single user who cannot view the items in two public folders - Exchange 2010, Outlook 2007. SBS 2011 domain. The problem only occurs when accessing two particular folders using Outlook on one particular laptop. All other folders are fine.
There is no error message, but the folders are empty. Sometimes it seems the items briefly flash on the screen then disappear.
If he logs in to any other machine on the network it works fine. If anyone else logs into his laptop, works fine.
He has Owner rights to the two folders.
We have tried recreating his Outlook profile, but this has not had any effect.
Some background...they have recently moved from SBS 2003 to SBS 2011. As it's a fairly small network we did a rebuild instead of a migration. Public folders were exported to a PST file from Outlook and reimported using the same method.