user not receiving emails

Posted on 2011-10-14
Last Modified: 2012-05-12
outlook 2010  exchange 2010
one user who never checked their email but had them forwarded awhile back.

i send emails to the user and i look in exchange messaging tracking under the exchange troubleshooting assistant and i see them.
i look in outlook 2010 rules and i see none listed
i look in owa 2010 under inbox rules and i see none listed. (these are both while logged in as user)
im scratching my head here.
this user had a rule set up under exchange 2003 that forwarded all emails to an aol account.
i cant find this rule anymore.....
any ideas..........

Question by:jamesmetcalf74
    LVL 7

    Assisted Solution

    Was it a rule or delivery option?
    Check in Active Directory - Properties of the User - Exchange General - Deliver Options
    LVL 28

    Accepted Solution

    Open EMC
    Recipient config
    Rightclick user > properties
    Mail Flow Settings
    Click Delivery Options > properties

    check if there is anything listed in Forward To
    Clear that setting

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