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  • Status: Solved
  • Priority: Medium
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Help: The computer has rebooted from a bugcheck

From yester to today, our Server reboot unexpected twice. here is the details.
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff88001a89720). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101411-15968-01.

Description:
The previous system shutdown at 10:31:19 AM on ¿10/¿14/¿2011 was unexpected.
 101411-15968-01.dmp
101311-14593-01.dmp
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parpak
Asked:
parpak
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1 Solution
 
GovvyCommented:
Use debugging tools on memory dump:

http://support.microsoft.com/kb/315263
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Sid_FCommented:
The issue relates to tcpip.sys

Try this first: Start-->Run-->cmd then click OK

...this will put you in the command prompt, type the following command:

netsh int ip reset c:\reset_tcpip.txt

reboot and see if the blue screen continues.

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Sid_FCommented:
I would check updates for the nic
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parpakAuthor Commented:
Thx all. Let me check NIC first.
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parpakAuthor Commented:
our Server working well in past week
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