crm-allow-user-email.png

<div>
The &quot;From&quot; field of the email in the workflow has been set to the system administration. The owner of the process, my account, is also has system administrator privileges. Per regehva's advice, I set the correct settings under personal options on my account.<br />
<br />
However, I am still experiencing the same issue when trying to send emails using the workflow. Ideas?
</div>


The "From" field of the email in the workflow has been set to the system administration. The owner of the process, my account, is also has system administrator privileges. Per regehva's advice, I set the correct settings under personal options on my account.

However, I am still experiencing the same issue when trying to send emails using the workflow. Ideas?

<div>
<div class="content wysiwyg-content">
I have setup a workflow to send an email to the address on a particular account record. Whenever I run the workflow, in the System Jobs list, it remains in &quot;Waiting&quot; status and gives the following error message, &quot;You cannot send an e-mail as the selected user. The selected user has not allow this or you do not have sufficient privileges to do so. Contact your system administrator for assistance.&quot;<br />
<br />
What needs to be done to resolve this issue?
</div>
</div>


I have setup a workflow to send an email to the address on a particular account record. Whenever I run the workflow, in the System Jobs list, it remains in "Waiting" status and gives the following error message, "You cannot send an e-mail as the selected user. The selected user has not allow this or you do not have sufficient privileges to do so. Contact your system administrator for assistance."

What needs to be done to resolve this issue?

CRM 2011 Workflow Email Issue

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Dynamics can be used with other Microsoft solutions, such as SharePoint, Yammer, Office 365, Azure and Outlook. Dynamics ERP comprises a group of enterprise-resource-planning products includes Dynamics AX (formerly Axapta), a multi-language, multi-currency enterprise software with business management features for financial, human resources, and operations management; Dynamics GP (formerly Great Plains Software); Dynamics NAV (formerly Navision) for financials, supply chain, and people; Dynamics SL (formerly Solomon IV)for project-driven organizations; Dynamics C5 (formerly Concorde C5) for manufacturing, supply chains, analytics and electronic commerce; and Dynamics CRM.

Microsoft Dynamics

Microsoft applications include a variety of software programs, including development and digital authoring programs (Expression and Media Center), educational programs, Internet software, including Essentials, Skype and the Live family, anti-virus, productivity applications and suites like Office, Excel, Word, Outlook, Access and PowerPoint, video games and server applications such as Exchange, SharePoint, IIS and Virtual Server.

Microsoft Applications

Microsoft server applications are those applications developed specifically, but not necessarily exclusively, on the Windows Server platform. In addition to well-known products like SQL Server, Exchange, Internet Information Services (IIS), Microsoft Dynamics, Forefront, Lync and Sharepoint, they include applications like Skype, BizTalk, Hyper-V, Groove and Commerce Server. Server applications are managed with the Microsoft System Center.