Windows Vista won't load after I type in password

Posted on 2011-10-14
Last Modified: 2012-05-12
I have a Dell Studio laptop PP31L running windows Vista.
After I type in my password the screen say's loading, and just stays there.

I have tried to boot off my Vista dvd but it wants me to load up the operating system again.
I need the files off the hard disk.

Any suggestions?  Should I pop out the hard disk and connect to another computer/laptop to backup my files?  Any help would be appreciated.

I was hoping to bypass the whole reinstall thing. Can I do a Ctrl f11 and go into repair mode?
Question by:paulbarstool
    LVL 17

    Expert Comment

    From the sounds of things, your profile has become corrupt, or there is a sector on your disk which is corrupt, and your profile is trying to use it.  The safest thing would be to remove it and connect it to another computer to get your data off it.

    You could try to recover the operating system - boot off the Vista DVD and then use Repair.  Repair will re-copy all the operating system files over the top of the existing files, without removing any user data, however if your profile is corrupt, or you have a bad disk, this process may not resolve it.  First, get the data backed up (most important), then try repair - if that doesn't work, rebuild time :)
    LVL 8

    Accepted Solution


    This seam that the user profile was cprrupted, this may be caused by a spyware !!

    Unplug your hard disk and connect it to an other machine then run a scan tool to sheck if there is any spyware or trojan

    This will save your time reinstalling all app in addition of vista!


    Author Comment

    I can get to the drive, but the user has a password.  I know the password, is there a way in which I can type in the password and get to the files?


    Author Comment

    The user folder has a password.  I know the password, is there a way to get those files?
    LVL 17

    Expert Comment

    I don't understand - is the folder protected somehow?  When you connect a hard drive up to another computer, and the user you're logged in as has Administrator rights, it should automatically get permission to the user folder on the attached drive.

    If this is not happening, you can take ownership of the folder and files, and then reset the permissions of them, so that you can gain access to the files.
    LVL 91

    Expert Comment

    if you want to make a backup, boot from the live knoppix cd and copy your data to an external disk :    

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