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Cannot flag messages

I have just upgraded several of our iPhones to ios 5 successfully. However, for some reason, we are not able to flag messages in our Exchange mailbox. Those who have outside accounts like gmail can flag, but they cannot flag within the Exchange mail account.

All iPhones are connected via ActiveSync, and we are running Exchange 2003 as our messaging platform. Is this a known issue, and is there any fix known at this time?

Thank you.

ASKER CERTIFIED SOLUTION

Alan Hardisty

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SOLUTION

e_aravind

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Alan Hardisty

I think the short answer is that Exchange 2003 provided primitive support for Activesync because it was relatively new and real support for Activesync was only introduced with Exchange 2003 Service Pack 2 (which arrived in October 2005) and as the product is EOL (End Of Life), there is no further development of it and thus you are not going to get any new exciting features that are supported unless you upgrade to a current version of Exchange.

Exchange 2003 Mainstream Support Ended on the 14th April 2009 (http://support.microsoft.com/lifecycle/?p1=1773).

You can upgrade the handsets as often as you like and revel in the new features that those devices can offer, but if the underlying system cannot provide support for those features, it simply isn't going to work.

Alan

4miles

ASKER

Thank you for the assistance - this is what I was expecting anyway.

Is there anyone who has flags working 100% in a Exchange 2007 environment with iOS 5?

Thanks in advance.

Mike

Alan Hardisty

I just setup an account on my iPhone 4S from an SBS 2008 server (Exchange 2007) and flagged an email, then checked via OWA an it is flagged in OWA too :)