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How can I send email via my POP3 mailbox from my Sky broadband connection ?


I have a POP3 mailbox account from which I send and receive email without problem via Virgin and Fast.co.uk broadband networks. My mail client program is Outlook 2010.

However, when I try to send email via my home Sky connection it seems to block it. I've set the SMTP address to smtp.tools.sky.com as suggested by the Sky technical team but they refuse to help me any further.

Is there anything else I need to set  to make this work ? I don't want to use my POP3 account via webmail.

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2 Solutions
Alan HardistyCommented:
Ask Sky to allow you to send mail via your email address through their network (relaying), otherwise this won't work.

If they won't let you, there isn't much you can do short of trying your fast.co.uk smtp server using another port other than 25 (default), as Sky might be blocking it.
John HurstBusiness Consultant (Owner)Commented:
Check in your Outlook Account settings for the account where you changed the SMTP to smtp.tools.sky.com and check the Authentication tab. You may have to authenticate your send (I do). Also, double check the SMTP address address to ensure you have the correct address. See below:

You may have to enter your email address and password (where my example shows "same").

... Thinkpads_User
TocogroupAuthor Commented:
Thanks for your contributions both.

Unfortunately, neither solution was viable. Looks like Sky broadband is not the provider for my requirements.

John HurstBusiness Consultant (Owner)Commented:
Thank you and thanks for the update. I was pleased to help, but sorry that Sky does not work well.
.... Thinkpads_User

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